广西师范大学
- At the individual level, satisfaction generally leads to productivity.( )
- Managers have to shift their philosophy from treating everyone alike.( )
- Jurisdictional clarity is an example of a personal variable that can lead to conflict.( )
- Participative management implies joint decision-making and equal decision-making roles.( )
- A successful metamorphosis should reduce the employee's propensity to leave the organization.( )
- Conflict implies opposition.( )
- In the US there is a bias to regularly express intense negative emotions.( )
- Process conflict relates to the content and goals of a group's work.( )
- Process consultants are hired to solve the organization's problems.( )
- Pressure is effective as a power tactic when individuals attempt to influence their superiors.( )
- Politicking is most likely to be used when decisions are made in a climate of certainty.( )
- Emotions are object-specific.( )
- Men generally express emotions more intensely than do women.( )
- Behavior is shaped by our personalities.( )
- Veterans tend to be more loyal to their country and less loyal to their employer.( )
- Technology is a force that acts as a catalyst for change.( )
- By programming decisions, organizations limit the decision-maker's choice.( )
- Transactional leaders are always charismatic leaders.( )
- Organizational culture serves to reinforce the self-interest of individual employees.( )
- The principle of unity of command suggests that managers should support one another.( )
- Which of the following statements is NOT true?( )
- Which of the following is the term referring to one's ability to be self-aware, to detect emotions in others, and to manage emotional cues and information?( )
- The blurring of the line between work and non-work time has created ( ).
- According to a recent poll, people are getting ________ sleep than they did in the past.( )
- Power can be defined as ________.( )
- The retailer known for their strong service culture is ________.( )
- Veterans are most likely to place the greatest importance on ( ).
- According to Maslow, when does a need stop motivating?( )
- The need for ________ identified by McClelland has received the most attention from researchers.( )
- What is generally the result of groupthink?( )
- Which power tactic tends to be the most effective across all organizational levels?( )
- What is flextime's major drawback?( )
- Which of the following is not one of the core job dimensions in the JCM model?( )
- Psychology's major contributions to the field of organizational behavior have been primarily at what level of analysis?( )
- According to the interactionist view, it may be appropriate to ( ).
- Shortcuts in judging others include all of the following except ________.( )
- Which type of conflict is almost always dysfunctional?( )
- An OB study would be least likely to be used to focus on which of the following problems?( )
- A small, core organization that outsources major business functions is a ________ organization.( )
- According to Hofstede, high femininity cultures( )
- One of the most important and broad-based challenges facing organizations today is ( ).
- According to Holland, the closer two fields are in the hexagon, the ________ they are.( )
- Which of the following is not a primary characteristic that captures the essence of organizational culture?( )
- Which of the following is the first stage of the socialization process?( )
- High-status people tend to ________.( )
- Which of the following statements about personality is correct?( )
- One of the major reasons cited for the problems of AOL Time Warner's merger is( )
- What percentage of employees have reported having suffered incivility in the workplace?( )
- A(n) ________ network of communication would most likely be found in direct-line authority relations with no deviations.( )
- Those employees who have been described as "retired on the job" are considered ( ).
- Contemporary research in equity theory focuses on ________ justice.( )
- A sender may most likely choose to use written communication because ________.( )
- Who proposed that there are three major relevant motives, or needs, that drive one's behavior in the workplace?( )
- What is the term used for an increased commitment to a previous decision in spite of negative information?( )
- Culture is important from an employee's standpoint because ( ).
- Which of the following is not an individual factor related to political behavior?( )
- Zimbardo's experiment at Stanford University demonstrated which of the following?( )
- When a team's process gains exceed their process losses, they produce( )
- Organizational structure has six key elements. Which of the following is not one of these elements?( )
- Which major job-satisfaction facet is the one most strongly correlated with high levels of overall job satisfaction?( )
A:对 B:错
答案:对
A:对 B:错
答案:对
A:错 B:对
答案:错
A:错 B:对
答案:错
A:错 B:对
答案:对
A:对 B:错
答案:对
A:错 B:对
答案:错
A:对 B:错
答案:错
A:对 B:错
答案:错
A:对 B:错
A:错 B:对
A:错 B:对
A:错 B:对
A:对 B:错
A:错 B:对
A:对 B:错
A:对 B:错
A:错 B:对
A:对 B:错
A:对 B:错
A:An important moderator of the satisfaction-turnover relationship is the employee's level of performance.
B:Job satisfaction is more important in influencing superior performers to stay than in influencing poor performers to stay.
C:Job satisfaction is more important in influencing poor performers to stay than in influencing superior performers to stay.
D:Superior performers are more likely to remain with the organization because of other rewards they receive.
A:affective emotions
B:emotional external constraints
C:emotional intelligence
D:AET
A:less stress
B:more stay-at-home moms
C:personal conflicts
D:higher pay scales for more hours worked
E:a more stable workforce
A:less
B:more
C:lighter
D:deeper
E:higher-quality
A:authentic leaders
B:charismatic leaders
C:transformational leaders
D:ethical leaders
E:transactional leaders
A:Target
B:Nordstrom's
C:Kmart
D:Macy's
E:Gap
A:meaningful work
B:happiness
C:true friendship
D:social recognition
E:a comfortable like and family security
A:it never stops motivating
B:when one returns to a lower-level need
C:when one chooses to move to a higher-level need
D:only when it is completely satisfied
E:when it is substantially satisfied
A:affiliation
B:esteem
C:belongingness
D:power
E:achievement
A:more risky decisions
B:higher-quality decisions
C:social reification
D:less critical analysis
E:unpopular decisions
A:referent
B:reward
C:expert
D:legitimate
E:coercive
A:It is not applicable to every job.
B:Not everyone wants to work part-time.
C:Tardiness increases.
D:Not all employees have computers.
E:It is hard to find compatible employees.
A:autonomy
B:task significance
C:feedback
D:status
A:the level of interacting groups
B:the level of the individual
C:the level of the group
D:the level of the culture
E:the level of the organization
A:group therapy for resolving
B:rejection of
C:encouraging
D:open communication for resolving
E:acceptance of
A:halo effect
B:contrast effects
C:selective perception
D:self-serving bias
E:stereotyping
A:resource conflict
B:task conflict
C:social conflict
D:efficacy conflict
E:relationship conflict
A:an increase in theft by employees at a retail store
B:a fall in productivity in one shift of a manufacturing plant
C:an increase in absenteeism at a certain company
D:a decrease in sales due to growing foreign competition
E:excessive turnover in volunteer workers at a non-profit organization
A:virtual
B:boundaryless
C:simple
D:team
E:matrix
A:have increased anxiety about ambiguity.
B:favor achievement and power.
C:are rule-oriented.
D:emphasize equality between men and women.
E:emphasize feminine roles.
A:going global
B:containing costs
C:developing people
D:adapting to people who are different
E:winning the war for talent
A:more dissimilar
B:more difficult to categorize
C:more compatible
D:less related to any occupation
E:less compatible
A:formality orientation
B:team orientation
C:outcome orientation
D:attention to detail
E:innovation
A:encounter
B:metamorphosis
C:commitment
D:ritual
E:prearrival
A:be more reflective
B:have superior insight
C:be more assertive
D:be well liked
E:assist more
A:Personality is a part of a person.
B:Personality is an aggregate whole.
C:Personality is for the most part comprised of traits that cannot be measured.
D:Personality is always stable.
E:Personality is the primary source of emotions in most people.
A:product line incompatibility.
B:culture clash.
C:financial incompatibility.
D:the size of the organizations.
E:goal incompatibility.
A:75
B:20
C:10
D:50
A:vertical
B:direct
C:box
D:chain
E:all-channel
A:disengaged
B:uninvolved
C:dissatisfied
D:disloyal
A:organizational
B:procedural
C:interactional
D:distributive
E:interpersonal
A:written messages can be retracted easily
B:the messages can only be stored for short periods of time
C:written messages usually take minimal time to prepare
D:written messages often require additional feedback
E:written communications are tangible and verifiable
A:Maslow
B:Wittenbaum
C:Alderfer
D:Herzberg
E:McClelland
A:hindsight
B:satisficing
C:representative
D:rose-colored-glasses
E:escalation of commitment
A:The rest of the options are correct B:it tells employees what is important
C:it increases the consistency of employee behavior
D:it reduces ambiguity
E:it tells employees how things are done
A:rational persuasion
B:legitimacy
C:pressure
D:ingratiation
E:personal appeals
A:Divergent role expectations create role conflict.
B:Roles are defined by external authority figures.
C:All groups have established norms.
D:Individuals will often do anything as long as it's consistent with their role identity.
A:team efficacy.
B:social loafing.
C:positive synergy.
D:maximum commitment.
E:trust among members.
A:arbitration
B:accommodating
C:bargaining
D:win-lose
E:collaboration
A:pay
B:supervision
C:enjoying the work
D:advancement opportunity
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