山东外国语职业技术大学
- Outer packing functions to protect the goods from damage while inner packing aims to promote sales of the products. （ ）
- There is no difference between a quotation and an offer.（ ）
- If you need to take a moment to think about the questions, remember to avoid the pet phrases.（ ）
- The “Findings” section in a business report should contain the information that you have found as a result of your procedure. （ ）
- After the interview, it is not necessary to send a thank-you-note.（ ）
- Marketing is concerned with fulfilling customers’ needs at the right price （ ）
- There are different types of placing an order, such as fact-to-face confirmation, as well as confirmation through phones or email, etc. （ ）
- Notices can only be pasted on the notice board.（ ）
- Ask your guests to provide you with special diet information when invite business partners to dinner.（ ）
- The seller can cancel or change a non-firm without notice. （ ）
- The sooner you complain, the better your chances for a satisfactory settlement. （ ）
- We needn’t to keep the business profile up-to-date.（ ）
- Selecting the right suppliers is one of the most important conditions for successful sourcing （ ）
- The agenda is not the outline of the topics that need to be addressed during the meeting.（ ）
- When you speak, don’t make the audience sense how strongly you believe in what you are saying. （ ）
- In order to make a great sale, the seller can sugar-coat the products. （ ）
- While taking note of names or important information, ask the caller to spell or repeat. （ ）
- If you dialed a wrong number, you can directly hang up to avoid embarrassment.（ ）
- You need to use the comparative or superlative, when you compare two things or more than two things （ ）
- When unexpected visitors come to the company, the receptionist should ask them leave. ( )
- There are taboos during dinner talk. Do not talk about politics or religion. Even if you have different attitudes with your business partners, never mention it.（ ）
- For the payment of collection, the seller makes shipment before receiving the payment for the goods. （ ）
- When you make the resolution demand, make a single, specific demand with a time limit.（ ）
- A firm offer differs with a non-firm offer only in that the expiry is different.（ ）
- When you lodge a claim, the resolution demand could be vague and r non-committal （ ）
- In order to get the best buy, customers like to shop around before making up their mind, so you need to compare your products with your competitors or the last generation in your introduction （ ）
- When you check out, you won’t be charged for the items you have consumed or damaged in the room.（ ）
- If you are targeting multiple audiences, make sure you have appropriate information to meet the needs of each.（ ）
- The purchasing department is responsible for turning inputs into finished outputs （ ）
- It doesn’t mean the buyer has to purchase once he has made an enquiry.（ ）
- Recommendations section is where you must say how the problem can be solved.（ ）
- The only difference between face-to-face communication and telephone communication is that both of the speakers cannot see each other. （ ）
- A trade fair refers to an exhibition organized so that companies in a specific industry can showcase and demonstrate their latest products, service, and examine recent market trends and opportunities. （ ）
- We don’t have to amend the letter of credit if there are just some small discrepancies between the letter of credit and the sales contract. （ ）
- It’s OK to eat or drink while you are speaking over the phone because the other cannot see you.（ ）
- ______will sometimes have summed up the discussion and indicated the conclusions reached.（ ）
- How can you ask about the quality control during a factory tour ? （ ）
- ( ) can be used to make offers.
- During the factory tour, you can ask the following information__ （ ）
- Which of the following elements should be Included in a Minutes?（ ）
- When you make a product introduction, you need to introduce ____（ ）
- Which of following sentences can be used, when you try to present the proof?（ ）
- What people want when they complain ? ( )
- The buyer indicates products he needs by asking for detailed information in a/an （ ）.
- A job title can describe__（ ）
- Which of the following items belong to the category of Additional Risks? ( )
- ( ) are often used in a firm offer.
- For contrasting ideas, expressions like （ ） are often used.
- What principles should we follow when writing an email to place an order? （ ）
- The procedures of a business meeting include____.( )
- I’m afraid we are not able to supply you because the products are （ ） of stock.
- Which of the following is the best way to get information about trad fairs? ( )
- Which of the following term of payment is relatively safer than the others? （ ）
- Margaret Anderson, Director of Personnel has requested this report on employee benefits satisfaction.” This sentence can be used in the （ ） section on a report.
- When ask for information about the visitor as a receptionist, you mainly ask about ________.（ ）
- The principle of （ ） means you have to write your letter with a “You-attitude”.
- It is unnecessary to put a signature when ending a memo because there is a （ ） line.
- Production department is responsible for （ ）
- Which one is not true when answering questions during an interview?（ ）
- Which of the following sentence is not good example of proposing a solution for a claim ? （ ）
- There_______almost sixty of them.( )
- What is the ____of your conference?( )
- Firstly/First of all, we'll run _____through the history of the company.（ ）
- If the writer knows the full name of the male recipient, the salutation should be:（ ）
- The exporter finds there are some discrepancies between the letter of credit and the sales contract and request the importer to ____ the amendment. ( )
- When giving a brief introduction between your boss and the visitor, you should always introduce _______.（ ）
- Emphasis has to be laid on the point that must be made within the validity of our L/C, as no extension will be considered. （ ）
- As arranged, the buyer has effected insurance___the goods 130% of the invoice value _____All Risks. ( )
- Which of the following is usually not included in a business memo? ( )
- Most major decisions are made on the basis of （ ）.
- Any _____in shipment will bring the importer much inconvenience. ( )
- By “We are happy to accept your offer provided that you cut your price by 2%.”, the write is making a/an （ ）.
- We have amended the amount_____USD 1000. ( )
- Do I have to pay duty______ it?（ ）
- _________meeting is the authority of the company?（ ）
- I’m afraid we are not able to supply you because the products are ( ) of stock.
- In a meeting agenda, your title should tell the reader_____.( )
- All of the following are correct except （ ）.
- The recipient’s address is shown in the section of ( ).
- Production department is responsible for ( ).
- “This offer is subject to our final confirmation.” This sentences tells that the letter is a/an ( ).
- All the single rooms _____ the park have been booked.（ ）
- I would like to speak to someone about_____ a conference room.( )
- We hope to leveled off _____4,000 units. （ ）
- Among the following words which one doesn't means "decrease in a rapid way"?_______（ ）
A:错 B:对
答案:对
A:对 B:错
答案:错
A:对 B:错
答案:对
A:错 B:对
答案:错
A:对 B:错
答案:B: 错
A:对 B:错
答案:对
A:对 B:错
答案:对
A:错 B:对
答案:错
A:对 B:错
答案:对
A:错 B:对
A:错 B:对
A:对 B:错
A:错 B:对
A:对 B:错
A:对 B:错
A:错 B:对
A:对 B:错
A:对 B:错
A:错 B:对
A:错 B:对
A:错 B:对
A:错 B:对
A:对 B:错
A:错 B:对
A:错 B:对
A:对 B:错
A:错 B:对
A:对 B:错
A:对 B:错
A:对 B:错
A:对 B:错
A:对 B:错
A:错 B:对
A:对 B:错
A:错 B:对
A:the chairperson
B:the secretary
C:the person who takes meeting minutes
D:the chairwoman
A:How do you control quality? B:What kind of quality control do you operate? C:How do your quality control systems work? D:What’s your usual percentage of rejects?
A:We hope you will find our offer acceptable and look forward to your favorable reply.
B:Your price is on the high side.
C:In reply to your inquiry of July 25, we take pleasure in giving you a firm offer as follows.
D:In order to encourage sales, we offer as follows.
A:Quality control B:Production C:The history of a factory D:The size of a factory
A:Time B:Attendance C:Absences D:Venue
A:Quality and performance B:Warranty C:Guarantee D:Quantity
A:Here is the exam report provided by the American quality examining office. B:The investigation made by the china commodity inspection bureau has revealed that the damage is attributed to improper packing. C:The goods you sent us are not exactly the same as the specification in the contract. D:Here is survey report by a well-knowned lab in Hong Kong, whose testimony is absolutely reliable
A:have corrective action taken as soon as possible
B:be patiently listened to
C:be judged
D:be given an explanation
A:true inquiry B:specific inquiry C:false inquiry D:general inquiry
A:the responsibilities of the position B:the level of the job C:Both D:None
A:WPA
B:FPA
C:TPND
D:SRCC
A:Our offer is open for 3 days.
B:This offer expires on March 24.
C:This offer is subject to goods being unsold.
D:We offer you firm subject to your reply by 6:00 p.m. July 4.
A:Nevertheless,... B:However,... C:Both...and... D:Although...
A:conciseness B:courtesy C:clarity D:cooperation
A:Discuss the items of the agenda
B:Notify the relevant people
C:Propose a vote for the decision
D:Introduce the agenda
A:in B:no C:not D:out
A:Via the E-mail
B:Via the Internet
C:Via the TV news.
D:Via the phone
A:remittance B:cash on delivery C:collection D:letter of credit
A:introduction B:proceedings C:findings D:methods
A:his title
B:his position
C:whether he has an appointment
D:his name
A:Courtesy B:Clearness C:Completeness D:Conciseness
A:To B:Subject C:Date D:From
A:Turning inputs into finished outputs B:Producing the company’s financial statements C:Handling the business. D:Procuring the materials at the right time, in the right quantity.
A:being polite and friendly B:not asking the employers any questions C:keeping your answers short D:feeling free to turn the questions to the employer
A:I really hope you can come up with a solution that will meet my approval B:We’d like to replace all 15 sets as soon as possible. C:We ask the full refund for the damaged ones. D:I expect you to replace the printer at no cost to me within the next 30 days.
A:is
B:were
C:be
D:have been
A:small
B:size
C:price
D:large
A:brief B:briefly C:brieve D:brieved
A:To who it may concern B:Dear Mr. +surname C:Dear Mr. + given name D:Dear Ms.+surname
A:extend
B:make
C:change
D:charge
A:the guest's title first
B:the guest's name first to your boss
C:your boss's name first to the guest
D:the boss's title first
A:order B:insurance C:packing D:shipment
A:on, for, against
B:on, for, for
C:to, of, with
D:for, for, with
A:Subject
B:Date
C:Signature
D:To
A:business memos B:business notices C:telephone messages D:business reports
A:delay
B:forward
C:punctual
D:advance
A:offer B:order C:counter-offer D:inquiry
A:to
B:With
C:as
D:for
A:at B:for C:on D:in
A:Officers’ B:Board of directors’ C:The shareholder’s D:Managers
A:out
B:no
C:not
D:in
A:content
B:plan
C:what topic the meeting is covering
D:profile
A:Your price is too high to interest us into entering a negotiation. B:The price is going up because of the rise in cost of production. C:Compared with what is quoted from other suppliers, I’m afraid your price is not competitive at all. D:We're not interested to small orders.
A:Inside address
B:Subject
C:Body
D:Letterhead
A:Producing the company’s financial statements
B:Procuring the materials at the right time, in the right quantity.
C:Handling the business.
D:Turning inputs into finished outputs
A:specific inquiry
B:firm offer
C:non-firm offer
D:general inquiry
A:to overlook B:overlooked C:overlooking D:overlook
A:reserve
B:reserving
C:reservation
D:to reserve
A:to
B:at
C:from
D:by
A:slide
B:plummet
C:plunge
D:surge
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