第四章 Business Structure:Business Structure4.1Business structure:An organistion’s formal hierarchy can be arranged by function, division, and a loose organic form.
4.2Benchmarking and BPR:Business process re-engineering involves focusing attention inwards to consider how business process can be redesigned or re-engineered to improve efficiency.
4.3Business integration:In this section we look at two models which highlight the importance of business integration , and which are specifically referred to :McKnsey’s 7Ss , and Porter’s value chain.
[单选题] In Business integration which aspect is not linked

选项:[ Operations,  Strategy,  Control,  People]
[多选题] Complex business structures may include:

选项:[ Multinationals and,  Strategic alliances,  Complex supply chains., Joint ventures]
[单选题] A network organisation occurs when an organisation outsources many of its
functions to other organisations and simply exists as a network of contracts,
with very few, if any, functions being kept in-house.

选项:[对, 错]
[单选题]Lower costs since roles are not duplicated is an advantage of a divisional structure for performance management

选项:[对, 错]
[单选题] Characteristics of services include intangibility, heterogeneity, simultaneity, perishability and no transfer of ownership

选项:[对, 错]

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