- Resume and application letter are more important than the job interview.
- Business ethics is a form of applied ethics or professional ethics that examines ethical principles and moral or ethical problems that arise in a social environment.
- In common senses, the term training refers to the acquisition of knowledge. Skills and competencies.
- Benefits that are optional are thought of as creating employee rights or entitlements.
- When choosing a career, you can follow others advice because they are more experienced.
- Flexitime helps create a happier, more satisfying workplace.
- By analyzing our competitor’s products, we may notice what kind of features may outlive their products.
- Mandatory benefits are required by law.
- Word of mouth is also a type of product promotion.
- Candidate need not to prepare any key events or achievements in his life to demonstrate his qualities to a potential employer.
- Any unwanted sexual behavior that creates an intimidating or hostile work environment is unethical but not illegal.
- The disadvantage for chronological resume is that it isn’t easy for the employer to quickly discern exactly what you did in each job.
- An organizational structure that contains only line positions and no staff positions is referred to as a _____ organization.
- According to the class, what is the core word of the concept in cognitive method?
- In accordance with the dialogue, which of the following is necessary when we make the guestroom reservation?
- Walmart can address ______ through job rotation and flexibility, incentives, and recognition for employees’ high performance.
- Coordination is very important for the development of a company in a highly competitive global environment.
- Retailers make the purchase of goods easy for institutions.
- In developing a new product, we need to do detailed market analysis of all ideas first, and test those ideas in the market.
- Most advertising is intended to be persuasive to win customers.
- When you answering questions during the interview, try to answer them with relevant information.
- You need to tailor your resume to every job application.
- Business people should lay great importance on foreign customs in Arabic countries.
- A great salary is enough to compensate for employee benefits plan that doesn’t offer what you need.
- Management development methods can be fallen into on-the-job training and off-the-job training.
- In the phase of growth, the company has already enjoyed the highest point in terms of sales volume.
- Since English is the language of international business communication now, people who speak English will have no difficulties in communicating with each other.
- The core values of a company will help to create a healthy work environment and attract more talented people.
- Flexible benefit program provides employees with more take home pay and several additional benefits.
- The single entry approach is much simpler to use than double entry methods.
- Planing involves determining the organization’s goals and defining the means for achieving them.
- If employees working from home, the managers can review employee’s job performance based on their process instead of the result of their work.
- Mandatory benefits are the kind of benefits that are offered as an option to compensate their employees.
- All people have their own sets of personal values that come from society, families, religious, experiences and working environment.
- Corporate culture represents the values, understanding and basic assumptions that employees share.
- Companies that maintain employees who are dissatisfied and negative about their work environment are said to have negative or low employee morale.
- Clerical and administration require contact with all employees, including executives.
- This resume introduction is best for Mid-level candidates.
- The disadvantage of chronological resume is that it is much more difficult to highlight what you do best.
- Many organizations are moving toward vertical structures based on work process rather than departmental functions.
- The employer will likely ask questions to assess whether the candidates would fit into the corporate culture or not.
- Fringe benefits plans allows the employees to choose among a variety of options to create a benefits package that best meets their needs and those of their family.
- When we deal with check-out, it is not necessary for us to produce our credit card.
- New employee orientation is the process a company use for showing a new employee around of the organization.
- All products go through product life cycle of introduction, growth, maturity and decline.
- Promotion is comprised of various elements like ______.
- Discrimination is embodied in different forms, such as ______.
- Why communicating clearly across culture is important?
- When personal values conflict directly with the company’s practices, ______ occurs.
- Some examples of popular sales promotions activities are ____.
- Out-of-home media includes ______.
- The 4Ps of marketing involves ____________.
- ______ is one of the types of advertising.
- The organizational structure depends on _____.
- _______belong to current liabilities.
- Print publications media includes ______.
- The phases of product life cycle include _____.
- _______belong to current assets.
- New employee orientation contains information in areas such as ______.
- Performance appraisal methods used in business include ______.
- Proper orientation can help the employee ______.
- Performance measures used at Walmart are ______.
- Effective incentive plans meet at least the following conditions ______.
- Performance appraisal of an employee is assessed according to ______.
- The functions of advertising include ______.
- To overcome language barriers, you need to ____________________.
- Marketing communication consists of several related communication techniques, including ______.
- Ethical issues of deceptive advertising include ______.
- Philanthropic programs launched by Haier Group are ______.
- What are the factors the manager assesses an employee with the graphic rating scale method?
- Employee benefits can also be called ________________.
- Business ethics originate from ______.
- Compensation is a clear solid word that encompasses ______.
- ______ allow customers to stay informed, gather information and communicate with others without being tied to a physical location.
- When an employee accept bribes to influence the outcome of a business decision, it is considered as ______.
- 15. The fact that advertising both informs and transforms the product by creating an image that goes beyond straightforward facts indicates the _______ of advertising.
- ______ of advertising informs of about new and improved products and help us compare products and features.
- ______ refers to the mental and emotional processes and the physical activities of people who purchase and use goods and services to satisfy particular needs and wants.
- _____ pricing strategy sets the price at the production cost plus a certain profit margin.
- Which of the following infinite purpose of business travel is NOT mentioned here?
- The concept of ______________ relates to how an employee’s thoughts, opinions, feelings, and upbringing affect how they act within a given culture.
- A _______ is an object or act that conveys meaning to others.
- ______ was considered the first public recognition of accountants.
- ________________ is a flexible work option in which two or possibly more employees share a single job.
- In the _____ phase, the marketing strategy should focus on informing customers.
- The ______ function makes sure that other people are doing what needs to be done and not doing inappropriate things.
- The first English book about accounting was published in _____ .
- _______ is not the duty of accountants?
- The following are the benefits of to examine industries and companies EXCEPT __________________
- ______________ illustrates the accepted norms and values and traditional behaviour of a group.
- Your past can provide important clues to your________________.
- Corporate entities are legally considered as ______ in USA and in most nations.
- ______________ jobs require advanced skills and specialized knowledge of individual fields.
- New employee orientation is always performed by ______.
- The _______ identifies the job positions to which all types of employees must report and who is responsible for various activities.
- _____________include various types of non-wage compensation provided to employees in addition to their normal wages or salaries.
- _______ structure is also called product structure because it is based on a certain product or program.
- Corporate philanthropy, or ______, describes the contributions of business firms to charitable causes, educational institutions, and other non-profit organizations.
- The most visible type of advertising is national consumer advertising, with an another name for this ________.
- Human skills include the ability to work well with other people.
- Problems of miscommunication are bound to occur in international communication.
- An employee’s potential for future improvement is not a part of performance appraisal.
- In the double-entry system, debits must always equal credits.
- We should affirm the flight information when we book the flight tickets.
- In most cases, methods of training will not have cons.
- Many retail stores operating at one place form a department store.
- Corporate culture includes such elements as core values and beliefs, corporate ethics, and rules of behavior.
- Usually, businesses offer the biggest packages to top executives who have been with the company for a significant period.
- Some warehouse retailer require annual memberships that offer discounts.
- The processes of the organization affect the execution of the service.
- A hypermarket may be part of a gas/petrol station, so customers can purchase goods conveniently while filling their vehicle with fuel.
- Organizations that have high-context cultures are collectivist and focus on interpersonal relationships.
- The word “yes” has the same meaning in Chinese, Japanese and American.
- Retailing is the transaction of goods between the seller and the end user.
- Managers can build corporate culture through symbolic leadership.
- In a low power distance organization, employees or subordinates are considered equal, or nearly equal.
- Double-entry system is considered as the heart of modern accounting.
- A narrow span of control leads to a flat organization whereas a wide span of control leads to a tall organization.
- The pricing objective depends on many factors including production cost, economies of scale, product differentiation and so on.
- Span of management determines how closely a supervisor can monitor subordinates.
- The organizational structure may be changed with the growth and expansion of business operations.
- Publications provide information of corporate culture sometimes.
- Learn about the culture beforehand can help you communicating better in that country.
- North America and Western Europe are generally considered to have low-context cultures.
- Middle managers are responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization.
- In the _____ phase, the marketing focus should be on cutting costs.
- _______ structure is organized around key functions or departments.
- Search engine marketing is one of types of ________ media.
- ______ occur when an employee’s judgment is compromised due to external influences.
- A photocopy firm bought photocopy equipment for $2,000 with cash. The entries are:Dr. Photocopy Equipment $2,000Cr.____________ $2,000
- _____________________are companies that have a physical presence (e.g., a retail shop in a building) and offer face-to-face customer experiences.
- According to the class, which of the following is the method of “off-the-job training”?
- _______________ includes all the activities involved in selling products or services directly to final consumers for their personal or family use.
- Managers can use the following ways to change a corporate culture except for_____.
- _________________ jobs are involved with artistic works or product creation.
- When business people decide to travel to foreign countries, according to the class which of the following is the necessity?
- When numerous employees perform similar tasks, a company uses a ______ span of control.
- As to the economic role of advertising, it is so persuasive that it is ______ that a consumer will switch to an alternative product.
- _______ control is future-oriented and aims at preventing problems before they arise.
- According to the class, which of the following is NOT the effect of the employee training and development?
- According to the dialogue, which of the following information is NOT needed when we book the flight ticket?
- Which of the following types of power is most likely to generate followers’ resistance?_____
- Position power can be further divided into the following three categories except for _______.
- The two methods of retailing in the industry are __________________________.
- If you applying for a particular position your cover letter you need to highlight your broader range of skills and their potential application.
- Vending machines can be accessible at all hours.
- A company website will often have a description of the company’s mission and values.
- Symbolic leadership works because employees are watched by top-level managers.
- Customers must have access to the Internet and a valid method of payment in order to complete a transaction.
- SanLu Group made toxic baby milk to make great profit, which is unethical and illegal.
- Flexitime allows an employee to select the hours he or she will work without any limits.
- With the indirect channel, the vendor of a product or service sells directly to the customer.
- If you work from home, you’d better have a desalinated part as your office work place.
- There are areas in the Middle East, Asia and Africa that can be considered low context.
- There may be differences between the desired culture and the actual culture.
- Any candidate can choose to prepare a chronological resume, no matter he is a entry level, mid-level candidate, executive or specialist.
- When write a cover letter you don’t need to bother the name of the person in HR to address the letter to.
- From the organizational chart, we can see the appointed task of employees, line of authority and decision responsibility.
- A strong corporate culture can help improve productivity and employee retention.
- The distribution of authority is often described by whether the company is centralized or decentralized.
- One of the benefits of flexitime to employer is that they can hold on a more balanced work-life schedule.
- Geographic organization is organized around major geographies.
- The objectives of self-evaluation are____________.
- ______________ is a self-advertisement which can show how your skills, experiences and achievements match the requirements of the job you want.
- Information roles can be further divided into monitor role, disseminator role and ___________ roles.
- Managerial accounting was born_______.
- ______________makes a lot of assumptions about the commonality of communications, views, and knowledge.
- The example of “It’s What’s for Dinner” campaign illustrates the _____ of advertising.
- _________ most often comes from internal sources, like a person’s special knowledge or personality characteristics.
- _______________ is a culture where issues are fully detailed and spelled out in communication.
- ________________ will help you to identify the types of jobs you should apply for.
- ______ refers to the expectations requirements raised for corporations at a certain historical period of the economic and social development.
- Advertising is a form of mass communication for individual consumers rather than for business people who buy large quantities of products.
- If you applying for a particular position your cover letter will need to be tightly focused to explain your suitability for that job.
- Benefits are indirect and non-cash payments within a compensation package.
- Shift work is a job in which an employee does not work full hours.
- According to a survey, employee priorities have shifted focus from monetary compensation to better and more comprehensive benefits packages.
- Warehouse retailers carry products in bulk.
- A hypermarket is a superstore combining a convenience store and a department store.
- Retailer serves as market intermediaries by distributing products directly to companies.
- A solid employee benefits packages do help to retain enjoyable and rewarding staff as well as attracting talents.
- For successful marketing, we must ensure to have the right type of product that is in demand for our market.
- In high power distance countries and organizations, people don’t question the decisions of their leaders.
- Employee training and development will not motivate the staff loyalty.
- To evaluate yourself, you don’t need to care how others see you.
- Behavioral methods are not more of giving practical training to the trainees.
- Performance appraisal is conducted annually, every quarter or evey weekly, bi-weekly.
- Individuals in sales plan and develop new products and devise sales strategies.
- One of the objective of self-analysis is to set up your own business.
- Transfer is also called “internal career change”.
- When choosing a career path, self-evaluation and sufficient information is important.
- _______ managers’ primary concern is the application of rules and procedures to achieve efficient production.
- What is the meaning of “an aisle seat” in the dialogue?
- Quick ratio is used to measure____ .
- In most cases, why do we believe that employee training and development is important?
- ______________ is the extent to which the lower ranking individuals of a society “accept and expect that power is distributed unequally”.
- __________________ engaged in the sale of products from physical location with the intent of attracting customers to make purchase on site.
- In a high power distance organization, you view your leader as an equal, regardless of his or her formal position or title.
- E-commerce, communication technologies, and the expansion of business-based economies through out the world have forged new connections among countries.
- ___________________ deals with understanding different business customs, beliefs and communication strategies.
- In high context culture, there is more of a quiet understanding of what is going on and less is said about it, as in the end we should be just ‘understood’.
- A key to being successful in business internationally is ________________.
- A_______ is a planned activity that makes up a special event.
- Some companies have a team-based culture with employee participation on all levels, while others have a more traditional and formal management style.
- According to the dialogue, some staff members feel that their good performance has not been duly recognized.
- When building a corporate culture, the managers’ own behaviors should match the main values of the company.
- If an employee prefers to work independently, but works for a company that emphasizes teamwork, he is likely to be less efficient.
- Generally speaking, corporate responsibility involves ______.
- People often act unethically to pressure suppliers to lower prices below market value out of the reason of ______.
- Philanthropic initiatives are now linked to the company’s profit-making strategies.
- In the early 20th century, the concept of “corporate social responsibility” was proposed by some ______.
- For the reason of selfishness and personal gain, people make decisions based on the punishment or reward they received for previous decisions.
- Performance appraisal provides a formal system through which the supervisor ______.
- New employee orientation often includes an introduction to each department in the company but a new employee does not meet senior employees in the process.
- Walmart uses a micro-tailored appraisal system to analyzes individual and team performance levels.
- In the column of “Comments” of the appraisal form the appraiser may jot down the employee’s ______.
- Performance appraisal is only used to make decisions related to merit pay increases.
- According to the class, methods of training can be divided into cognitive and behavioral methods.
- Simulation exercises are not the method of off-the-job training.
- In accordance with the class, which of the following the NOT the benefit of the employee training and development?
- In accordance with the class, Training involves an expert working with learners to transfer to them certain areas of knowledge or skills to improve in their current jobs.
- Demonstrate relationships among concepts are not belonging to the cognitive methods.
- If we use electronic ticket, we don’t have to produce photo identification.
- As for business travelers, the appropriate medical and travel insurance that extends into the countries of destination is of great importance.
- Why do we mean that a successful and pleasant business travel depends on adequate preparations?
- In modern society, foreign currency is the necessarity in business preparations.
- According to the dialogue, how do we ask for “a much better room” when we deal with check-in?
- ______ was recognized as The Father of accounting and bookkeeping.
- Your company purchased on credit art equipment from Greg’s Equipment Company for $3,900. The transaction will be recorded as:
- The recording rules of a manual accounting system are different from that of a computerized one.
- A high degree of liquidity can enhance the firm’s safety, but an excessive degree of liquidity can reduce the firm’s return.
- In a firm, if the net sales are 200 million dollars, the cost of goods sold is 50 million dollars, what is the gross profit?
- ______ includes messages directed at retailers, wholesalers, and distributors, as well as industrial purchasers and professional such as lawyers and physicians.
- Advertising provides reminders and reinforcement that it constantly remind the consumer about the ______ of the products.
- When consumers are dissatisfied with their current product, despite of the established habit, advertising ______.
- The example of Cannon advertisement that displays consumers its specification, features and so on illustrates the function of advertising that it provides product and brand information.
- Advertising is a composed non-personal communication of information, paid for by identified sponsors.
- Supermarket a self-service shop offering a wide variety of food and household products, organized into aisles.
- B2B online shopping refers to the process that a consumers directly buy goods or services from a seller over the Internet without an intermediary.
- The most common types of non-store retailers are____________________.
- ____________________ engaged in the sale of products using marketing methods which do not include a physical location.
- The retailers can purchase goods from manufacturer or through a wholesaler.
- In the introduction phase of product life cycle, company may have _____ sales volume.
- To meet the pricing objective of maximizing profit margin, _____ pricing strategies is often employed.
- Which of the followings are the possible sources of new-product ideas for a company?______
- The 4Cs of marketing is the foundation of the idea of marketing mix.
- Statistics and details about the product and the market help make a good product presentation.
- Employee benefits is pay for services during the course of employment.
- Employees that are happy and positive at work are said to have positive or high employee morale.
- Employers can choose whether or not to offer mandatory benefits.
- ___________________ is a direct form of employee compensation, including salary, or wage, overtime wage, commission, etc.
- Why benefits are important for employers?
- _______ structure is organized around key functions or departments。
- An organizational chart shows the interaction among job positions, but can’t show relative ranks of its parts and positions.
- Organizational structure indicates how all the job responsibilities fit together and the deployment of organizational resources.
- The main types of organizational structures are_____________.
- _______ structure is commonly used in very large organizations when a greater volume requires greater coordination.
- When a manager handles ceremonial and symbolic activities for the department or organization, he is performing the ________ role.
- Planning is the ability to influence people toward the achievement of goals.
- _______ control is the heart of any control system and includes directing, monitoring and fine-tuning activities as they occur.
- When a manager decides where he wants the company to be in the future and how to get it there, he is performing the__________ function.
- Management is to attain organizational goals in an effective and efficient manner.
- The benefits of working from home for employee are ________________.
- _________________is an office organization system which involves multiple workers using a single physical work station or surface during different time periods.
- Under ______________, the standard work week is compressed into fewer than five days.
- If you work from home, you can do anything you like at anytime.
- Although employees can choose when to start and when to finish their work in flexitime schedule, they have to put in the total number of hours required by the employer.
- The appropriate body language during an interview is _____________ .
- When gather information on the company’s profile and background, you can _________________.
- While functional resume places emphasis on career progression, a chronological resume focuses on your abilities and skills.
- The three forms of resume introduction are_______________.
- You’d better not to use a resume template, you need to make it unique.
- ________________jobs involve researching new technologies and creating products in collaboration with sales and production divisions, within set schedules.
- You can find a satisfied job by listening to your parents advice.
- The decision choosing a career is very easy, you can just do what you like.
- _______________ are the external factors you need to investigate when you do self evaluation.
- Your past can provide important clues to your personality and character.
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