项目三单元测试
- Which ones are the etiquette tips to greet passengers?（ ）。
- Transferring is the behavior of passengers changing train number, route and mode of transportation in the process of travel. （ ）
- The staff should analyze the mentality and emotions of the passengers, and calm the anxiety of the passengers. （ ）
- Which phrase means “考虑到那个情况；假如那样的话”? （ ）
- There is no need to take security check if there is no prohibited item.（ ）
A:Be proactive and face the passenger While greeting B:Greeting should be sincere and earnest. C:You don’t have to help passengers if they don’t ask you to. D:Voice should be clear, loud and soft.
答案:Be proactive and face the passenger While greeting###Greeting should be sincere and earnest.###Voice should be clear, loud and soft.
A:对 B:错
A:错 B:对
A:in case B:in advance C:in that case D:in any case
A:对 B:错
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