项目六单元测试
- We need to avoid( ) the same mistakes again.
- As metro staff, we should be good at listening and patiently answering passengers' questions.( )
- Metro staff should be familiar with various aspects of the metro system, including routes, schedules, fares, and safety procedures. ( )
- In metro service, it is important to avoid using language that can be offensive, disrespectful, negative or inappropriate.( )
- 当乘客向你咨询地铁票价,你应该说:( )
A:to make B:making C:make D:of making
答案:making
A:对 B:错
A:对 B:错
A:错 B:对
A:Let me check for you. B:I have no idea. C:You can check it by yourself. D:It’s not my job to know that.
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