第一章测试1.In order to ensure the accuracy of the reservation, the reservationist should confirm all the information at last.（ ）
A:对 B:错
答案:A
2. If guests want to guarantee their reservation, they should give their credit card number and CardValidation Code to the reservationist.（ ）
A:对 B:错
答案:A
3.The necessary information for a complete room reservation includes the guest’s name, date and timefor the reservation, room type, special requirements, and the contact way of the guest.（ ）
A:对 B:错
答案:A
4.Concierge is an essential section in a five-star hotel.（ ）
A:对 B:错
答案:A
5.Offering information about the hotel and the city is one of the responsibilities of a bellman.（ ）
A:对 B:错
答案:A
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