第二章单元测试
- Which of these do you think would be the best way to reply when someone on the phone says “ Can I speak to (your name)?” ( )
- How should Alberto Costa introduce himself for the first time on the phone ? ( )
How should Lucia Falcone introduce herself on the phone to someone who already knows her? ( )
- Which of these would you say when you want to find some information on your computer while you’re on the phone? ( )
- You don’t have to smile on the phone because the caller can’t see your face. ( )
A:That’s me! B:Yes, I am. C:Speaking.
答案:Speaking.
A:It’s Alberto Costa. B:I’m Alberto Costa. C:My name’s Alberto Costa.
答案:My name’s Alberto Costa.
A:This is Lucia Falcone. B:It’s Lucia Falcone here. C:I’m Lucia Falcone.
答案:This is Lucia Falcone.###It’s Lucia Falcone here.
A:Just a moment while I get it up on the screen. B:Wait while I get it on my computer, please. C:I’m just bringing up your details now.
答案:Just a moment while I get it up on the screen.###I’m just bringing up your details now.
A:错 B:对
答案:错
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