项目二单元测试
- You should do whatever you can do to calm the difficult situation down, whether it embarrassed the passengers or not. （ ）
- While dealing with passenger’s complaint, which is the first step? （ ）
- In which situation could a passenger ride for free? （ ）
- According to the policy of Chengdu Metro, passenger should exit within minutes after entry. （ ）
- What time range are the non-peak hours of Chengdu Metro?（ ）
- How many accompany persons are allowed to take the same train for free with a severe disable passenger? （ ）
A:对 B:错
答案:错
A:Complaint resolution B:Service improvement C:Complaint investigation D:Complaint acceptance
答案:Complaint acceptance
A:Be a disabled with valid document B:Be an active member of Chinese People's Liberation Army C:Be a child less than 1.3 meters tall D:Be a celebrity or an influencer
答案:Be a disabled with valid document###Be an active member of Chinese People's Liberation Army###Be a child less than 1.3 meters tall
A:240 B:60 C:200 D:120
答案:240
A:6:30-7:30 am B:7:30-9:00 am C:7:39-9:00 pm D:5:30-7:00 pm
答案:6:30-7:30 am###7:39-9:00 pm
A:1 B:3 C:0 D:2
答案:1
