1.In the process of development and design, it is unnecessary to incorporate user research into the scope of design research based on user-centered thinking, while paying attention to market research and user research. ( )A:正确B:错误
“Environment” as one of the key element of service design could be digital or intangible to provide the content needed to complete service bahaviors. ( )答案:对Tacit knowledge is a
第一章测试1.Who studies consumer experience through "Human Brain Module Analysis" and psychosocial theory, and proposes five major experience systems?( )A:Donald NormanB:Abraham MaslowC:Bernt SchmidtD:Steve Job