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酒店职场英语
- We are looking forward to ( ) you.
- All staff will be very careful and keep our customers’ material strictl ( ) .
- The swimming pool, ( ) was built ten years ago,has recently been renovated by the new master of this hotel.
- Maotai is a strong liquor but it never goes to the head ( ) most liquors do.
- How many people will ( ) the banquet?
- You can take ( ) you like, but please be sure not to waste food.
- The guest goes ( ) the bill and says “There’s a mistake in it."
- I don’t recognize that group of people.Are ( ) friends of yours?
- My English study ( ) ABC.
- Which of the following two words have the same meaning ? ( )
- How are you going to pay, in cash or ( ) credit card?
- The famous specialty of ( ) is Shredded Meat in Chili Sauce.
- In Chinese traditions the noodle is almost a ( ) for every birthday dinner.
- We are ( ) him to arrive before dinner time.
- The meeting of Coca Cola company will be held ( ).
- Thank you for your recommendation.
( ) . - Generally speaking, front of house ( ) areas where customer services and interactions take place.
- I’ll ask Room Service to serve you hairy crab as a snack tonight. It’s ( ) the house.
- Sichuan food is ( ) ,while Cantonese food islight .
- Duties of servers include ( ) tables properly and removing dirty dishes, linens, and so on from tables.
- “( )”means that the organizer will pay for all the drinks for his guests, with no limit.
- I suggest that you ( ) a taste of Sichuan dishes.
- ( ) is a typical Cantonese food.
- The manager must know how to deal ( ) guests and their complaints.
- Bourbon is a famous kind of ( ) whisky.
- Everything on the drink list is fresh, if it’s ( ) season.
- A: Shall I ( ) the candles now or would you like to do it yourself?
B: I’d do it myself. - Have you anything in mind ( ) what to drink?
- Which one of below is not included in a typical English breakfast? ( )
- Good cooking is ( ) an art.
- If you are busy with a guest, it doesn’t matter if you keep the newly arrived guests just wait there for a while.( )
- Western people would like to drink some tea first before their dinner. ( )
- When pouring the wine from a bottle, the waiter should first show the label to the guests. ( )
- As a hostess, you should review the reservation for your shift and arrange suitable tables accordingly.( )
- Menu table d’hote is a set menu with a fixed price. ( )
- Whenever an guest asks for something you should promise to provide it right away. ( )
- As a reservation clerk in a restaurant, you should be able to take notes quickly.( )
- It is OK to shout back when a guest is rude to you. ( )
- As a hotel clerk, you should be friendly and helpful.( )
- “To reserve a room” means to check-in right now. ( )
- It is not necessary to tell the guests about extra fees when making a reservation. ( )
- There are some special requirements for the seating arrangements at formal Western banquet. ( )
- As a waiter in a restaurant, you should have good communication skills. ( )
- When seating guests, the hostess should distribute the guests evenly among different stations.( )
- When using a knife, one shouldn’t put it with the sharp edge out. ( )
- Guangdong cuisine is hot and heavy.( )
- A Chinese dinner usually starts with a soup.( )
- Bartenders must be skillful in making cocktails, soft drinks, etc. ( )
- If you have served a wrong dish,you should firstly apologize and then cross it off the bill. ( )
- Motels are usually locate in the business center of a city. ( )
A:see B:seeing C:saw D:sees
答案:to
A:confident B:confidential C:private D:mysterious
答案:CONFIDENTIAL
A:where B:in which C:which D:it
答案:游泳池AI参考:正确选项是 C:which。句子中的“The swimming pool”是先行词,后面是一个定语从句,需要用关系代词来连接。根据句意和语法规则,应该使用“which”作为关系代词。因此,选项C是正确答案。选项A的“where”通常用于地点状语从句中,不符合句意。选项B和D不符合语法规则,不能作为关系代词使用。'
A:for B:at C:like D:as
AI参考:正确答案是C: like。这句话的意思是:茅台是一种烈酒,但是它不会像大多数烈酒那样让人头脑发晕。这里需要一个介词来连接Maotai和never goes to the head这两个部分,而like表示“像……一样”,符合语境。因此,答案为C。A、B、D三个选项都不符合语境。'
A:come B:attend C:tend D:have
答案:were reported trappedAI参考:正确答案是B:attend。句子中提到“参加宴会”,所以需要使用动词“attend”表示参加。其他选项的意思与句子不符。因此,答案为B。'
A:which B:What C:with which D:that
AI参考:正确选项是 C:with which。这句话的意思是“你可以拿你喜欢的东西,但是请确保不要浪费食物。”with which是一个定语从句的引导词,表示“用...”的意思,符合语境。A选项which可以引导定语从句,但是需要修饰一个名词,而这句话中并没有修饰名词,所以不合适。B选项What不能引导定语从句,D选项that也不合适。因此,答案为C。'
A:over B:through C:on D:in
AI参考:正确答案是B:through。\rgo through意为“付款,付账”,其他选项均不符合题意。因此,答案为B。'
A:their B:they C:theirs D:them
AI参考:正确选项是 D:them。句子中的代词指代的是“那些人”,而“them”是代词的宾格形式,符合语境。句子中没有提到具体是什么人,所以用“them”更为合适。而选项A的“their”是形容词性物主代词,不能作宾语;选项B的“they”是主格代词,也不能作宾语;选项C的“theirs”是名词性物主代词,更不适合作宾语。因此,正确答案是D。'
A:finished with B:went over C:started with D:came over
AI参考:正确选项是【C:started with】句子中表达的是“我的英语学习开始了”,所以选项C“started with”符合语境。其他选项的意思与句子不符。A选项“finished with”表示结束,与句子意思相反;B选项“went over”表示复习,也不符合句意;D选项“came over”表示过来,更不符合句意。'
A:cash an cashier B:bill and changes C:bill and check D:check and money
AI参考:正确答案是D: check and moneyCheck和money有相同的意思,它们都是表示支付凭证的意思。因此,正确答案是D。其他选项中,cash和cashier表示现金和出纳员,bill通常指的是账单,而changes通常指的是找零。因此,它们与题目要求不符。'
A:with B:in C:for D:by
AI参考:正确选项是 D:by。句子中表达的是“你将如何支付,现金还是信用卡?”这里的“by”表示“通过某种方式”的意思,符合句意。因此,选项D是正确答案。其他选项A、B、C在句子中不合适,因为“in”通常用于表示位置或状态,“for”通常用于表示目的或对象,“with”则可以表示工具、材料等。'
A:Cantonese food B:Shanghai food C:Sichuan food D:Beijing food
AI参考:正确答案是C:Sichuan food。这道题考查的是不同地区的特色菜肴,根据选项中的四个选项,只有C选项的四川菜中有著名的特色菜“辣子鸡丁”,因此正确答案是C。其他选项中的菜品如广东菜、上海菜、北京菜中都没有这道著名的特色菜。'
A:must B:dish C:may D:course
AI参考:在中国的传统中,面条几乎每逢生日晚餐时必上的一道菜。因此,正确选项是A:must。在中文中,“必须”这个词通常用来表示必要或必须的条件或动作。在这个问题中,面条在中国传统中是生日晚餐中必不可少的菜品,所以用“must”这个词来描述是最合适的。而其他选项“dish”、“may”、“course”都不符合语境。'
A:thinking B:waiting C:hoping D:expecting
AI参考:正确答案是D. expecting。句子的意思是“我们期望他在晚饭前到达”,所以选D项“expecting”(期望)。A项“thinking”(思考)与句子意思不符;B项“waiting”(等待)也不符合句意;C项“hoping”(希望)也不符合句意。因此,只有D项符合题意。'
A:on Wednesday, January the fourth B:at January the fourth C:in the fourth of this month D:in Wednesday
AI参考:正确答案是A:on Wednesday,January the fourth。选项A中的on Wednesday符合“在星期几”的语法结构,而其他选项均不符合语法规则。因此,正确答案是A。Coca Cola公司会议将在周三,一月四日举行。'
A:Let me tell you about it B:May I help you? C:My pleasure and would you like to order now? D:I wonder whether you are really interested in it
AI参考:正确答案是A:Let me tell you about it。根据题干中的语境,对方感谢推荐,而选项A中的“Let me tell you about it”表示“让我告诉你关于它的事情”,符合语境。选项B、C、D与语境不符。因此,正确答案是A。'
A:means to B:leads to C:refers to D:goes to
AI参考:正确答案是C:refers to。这句话的意思是“一般来说,前厅指的是提供客户服务和互动的区域”。A选项“means to”表示“意味着”,B选项“leads to”表示“导致”,D选项“goes to”表示“去”,都不符合句意。因此,答案为C。'
A:in B:of C:on D:by
AI参考:正确答案是C:on。on the house免费的意思,故选C。'
A:spicy and heavy B:heavy and hot C:spicy and hot D:hot and light
AI参考:正确选项是【D:hot and light】。原文中提到“Sichuan food is ( ) ,while Cantonese food is light”,意思是“四川菜很辣而且很重,而广东菜则很轻”。因此,选项D中的“hot and light”符合原文意思,表示四川菜辣而轻,广东菜轻。其他选项不符合原文意思。'
A:making B:setting up C:settling down D:doing
AI参考:正确选项是【D:doing】。句子中提到“Duties of servers include ( ) tables properly and removing dirty dishes, linens, and so on from tables.”(服务员的职责包括正确地收拾桌子并把脏盘子、餐具等从桌子上拿走。)根据句意,可以推断出服务员需要做的就是“做”桌子并清理脏盘子等,因此选项D“doing”最符合语境。'
A:free of charge B:open bar on a fixed price C:cash on delivery D:on consumption to master account
AI参考:正确答案是D:on consumption to master account。根据题干中的描述,主办方将为客人的所有饮料买单,没有限制,因此选项D“on consumption to master account”最符合题意,表示主办方将根据消费总额向总账户付款。其他选项的含义与题干描述不符。'
A:had B:has C:have D:having
答案:
A:Mapo bean curd B:Luo Han Zhai C:Shredded meat in chili sauce D:Roast duck
A:upon B:in C:at D:with
A:Mexico B:German C:French D:American
A:in B:out C:out of D:at
AI参考:正确答案是C:out of。\r句意:菜单上的所有饮品都是新鲜的,如果到了饮品季节的话。根据语境可知,此题表示饮品季节之外的时间,out of season季节之外的意思,符合语境。故选C。'
A:fire B:kindle C:burn D:light
AI参考:正确选项是【D:light】。句子中提到“我该点燃蜡烛吗?”,根据常识和语境,点燃蜡烛的英文是“light candles”,因此选项D“light”是正确答案。其他选项的含义与句子不符。'
A:for B:as C:in D:as to
A:croissant B:bacon C:toast D:steak
A:regarded as B:regarding as C:regard as D:been regarded as
AI参考:正确选项是【C:regard as】。句子中需要使用一个动词短语作谓语,表示“把烹饪当作一门艺术”,选项中只有C的“regard as”符合语法要求。A选项的“regarded as”可以作为被动语态使用,但不符合句子中的主语是“good cooking”这一事实,因此排除。B选项的“regarding as”不符合语法规则,D选项的“been regarded as”则使用了过去分词作状语,也不符合语法要求。因此,正确答案是C。'
A:错 B:对
A:对 B:错
A:对 B:错
AI参考:答案是A:对。当从酒瓶中倒酒给客人时,服务员应该首先展示酒瓶标签给客人看,以确认酒的品牌和品质。这是礼貌和专业的做法。因此,这个说法是正确的。'
A:对 B:错
AI参考:正确答案是【对】。作为女主人,你应该在换班前查看预订情况,并根据情况安排合适的餐桌。因此,这个说法是正确的。'
A:对 B:错
A:对 B:错
A:对 B:错
A:对 B:错
AI参考:答案是B:错。当客人对你粗鲁时,回应大喊大叫是不正确的。在处理客人不礼貌的行为时,我们应该保持冷静和礼貌,并尝试与客人进行沟通和解决问题。大喊大叫可能会加剧冲突,并影响酒店的服务质量和声誉。因此,这个选项是不正确的。'
A:对 B:错
AI参考:正确答案是A:对。作为酒店职员,应该友善并乐于助人。因此,这个说法是正确的。'
A:对 B:错
A:对 B:错
AI参考:答案是B:错。根据常识和实际情况,在预订时向客人说明额外费用是必要的,因为客人可能需要了解酒店或餐厅的额外费用,以便做出明智的预订决策。因此,选项B是错误的。'
A:对 B:错
A:错 B:对
A:错 B:对
A:错 B:对
AI参考:正确答案是B:对。在用刀的时候,不应该把刀尖对着自己或他人,应该把刀刃朝里使用,这样可以避免意外伤害。因此,这个说法是正确的。'
A:错 B:对
A:对 B:错
A:对 B:错
AI参考:答案:B.错。Bartenders的主要职责是制作鸡尾酒、饮料等,但是并不意味着他们必须具备所有种类的饮料制作技能。例如,他们可能不会擅长制作某些特定类型的软饮料,因此这个说法是不准确的。所以答案是“错”。'
A:对 B:错
A:错 B:对
AI参考:正确答案是B,对。根据题目中的描述,motels通常位于城市的商业中心,因此选项B“对”是正确的。选项A“错”与题目描述不符。'