邮轮服务英语第二章测试_智慧树知到答案2021年

第二章 Room Service on Board：Room Service on Board2.1Regular Room Service Operations on Board:Regular Room Service Operations on Board
2.2The Family Stay in Ocean-View Staterooms to Enjoy Themselves:The Family Stay in Ocean-View Staterooms to Enjoy Themselves

[单选题]Which one is not the job position in the housekeeping department?
chief officer
cleaner
floor Supervisor
cooker

答案：chief officer
[单选题]Whom does the Cabin Steward report to?
Head Steward
Food and beverage director
Floor Supervisor
Laundry Supervisor
答案：Head steward
[判断题]Room service is available 24 hours a day on all the ships.
错
对
答案：错
[判断题]Nobody prefers to take room service orders by phone.
错
对
答案：错
[判断题]Guests can’t take room service orders on TV.
错
对
答案：错
[判断题]The staff should take down the guest’s name and room number carefully and repeat to confirm when the guest asks for room service on the phone.
错
对
答案：对
[判断题]There isn’t any service charge for room service.
对
错
答案：错
[单选题]How many types of staterooms are there on contemporary cruise？
Two

Three
Four
Five
答案：Four
[单选题] If you have a tight budget, you can choose a ____.
villa
outside stateroom
inside stateroom
suite
答案：inside stateroom
[判断题]The window or porthole in the inside stateroom can be opened.
对
错
答案：错