组织行为学答案2023

第十五章测试

1.A dominant organizational culture expresses the core values that are shared by a of the organization’s members.（ ）
A:Majority
B:minority

答案:A
2.Organizational culture guides and shapes the attitudes and behavior of （ ）.
A:people outside the organization
B:employers
C:government officials
D:employees
3.From an employee's standpoint, organizational culture is valuable because it reduces （ ）.
A:anxiety
B:Ambiguity
C:cost
D:risk
4.

The ultimate source of an organization’s culture is its （ ）.

A:competitor
B:partner
C:founder
D:employee
5.

The explicit goal of（ ）is to identify and hire individuals who have the knowledge, skills, and abilities to perform the jobs within the organization successfully.

A:audition
B:evaluation
C:competition
D:selection
6.The most critical socialization stage is at the time of （ ）the organization.
A:applying for
B:working in
C:entry into
D:leaving
7.

The content and （ ）of a culture influences an organization’s ethical climate and the ethical behavior of its members.

A:frequency
B:quality
C:depth
D:strength
8.Which of the following is not a possible way for management do to create a more ethical culture?（ ）
A:Be a visible role model.
B:Provide ethical training.
C:Visibly reward ethical acts and punish unethical ones.
D:Deliberately ignoring unethical behaviors.
9.Which of the following does not belong to the key variables shaping customer-responsive cultures include? （ ）
A:the type of employees themselves
B:Widespread use of empowerment
C:role ambiguity
D:low formalization
10.In order to create a customer-responsive culture, empowerment allows service employees to make on-the-spot decisions to satisfy customers completely. True or false?（ ）
A:错 B:对