青岛滨海学院
- A cashier at the foreign exchange counter should ask the client to fill in the form and show his passport.
- The morning call service is charged in hotel.
- Telephone service is free in all the hotels.
- When we serve drinks at the bar, on the rock means drink without ice.
- When making up the room a room attendant should put the guest’s documents into good order if they are in a mess.
- Toast is not included in the American breakfast.
- The room attendant should not answer phone calls when making up the room
- In the hotel in China, traveler’s check is not accepted
- You usually can’t sign the bill in a large hotel.
- A guest can order room service for all his meal.
- When we take a message for others, we should not repeat the content of the message.
- We should check the bill again before we pay for it.
- A foreign guest is complaining of your slow service. You turn to him and say "Wait your turn".
- Foreigners like to taste Chinese food because it’s hot and spicy.
- Good cooking is regarded as an art in China.
- The F&B Department aims at providing foods, dishes, drinks and other relevant service for the guests.
- The receptionist should check the passports or ID cards before the guests fill in the registration form.
- The laundry service is for free in hotel.
- When we take orders for the guests, we should repeat the orders of the guests.
- Western breakfast can be mainly divided into three types, which are American breakfast, English breakfast and Continental breakfast.
- She is（ ）as the best chambermaid in the Housekeeping Department..
- Guest: Excuse me, but could you help me? Receptionist:（ ）
- Mr. Bellow, all our rooms are equipped（ ）IDD system and DDD system.
- We′d treat our guests（ ）typical Chinese tea.
- Mr. Bellow, you bill totals 1,950 yuan RMB,（ ）15% service charge.
- The bellman was supposed（ ）the baggage down to the tour bus.
- Our hotel（ ）very good room service.
- You may sign the bill, and we will add it（ ）your account.
- The restaurant（ ）I work is in a very convenient location.
- We have about 20 minutes. So don't worry and take your（ ）
- All your luggage is here, four（ ）in all.
- I am sorry, but we don′t（ ）tips. Thank you anyway.
- Please take the elevator（ ）to the fifth floor from the first floor.
- Would you like to make a collect call（ ）make a pay call?
- The cashier（ ）the bill and gives it to Mr. Bellow.
- What time do you（ ）in the evening?
- I’m sorry to say that we don’t have a（ ）table at the moment.
- Go ahead along the road and（ ）left at the first crossing.
- There are some more topics to discuss,（ ）the problem of guests’ complaints.
- 1,288 yuan RMB with breakfast , equivalent（ ）200 US dollars.
- There are several guests by this name. But I can（ ）you to his room if you give me more details.
- I have just taken a bath and it is quite（ ）now in the bathroom.
- （ ）, but could you tell me how to go to the Friendship store?
- The Housekeeping Department as a whole is required（ ）the guest′s stay comfortable and pleasing.
- You can take（ ）you like, but please be sure not to waste food.
- I（ ）you we will try our best to help you.
- Though I can’t guarantee anything, please be（ ）that we’ll try our best.
- Sir, your room number is 908. The bellman will show you（ ）.
- We usually have high occupancies in the（ ）season.
- They are ready to serve the guests（ ）their convenience.
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A:错 B:对
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A:错 B:对
A:regarded B:seen C:looked D:thought
A:Hi, morning. B:Am I wanted on the phone? C:Oh, yes, sir. What can I do for you? D:Your name and your passport, please?
A:to B:about C:with D:of
A:to B:of C:in D:with
A:including B:excludes C:included D:excluded
A:to take B:to bring C:bringing D:taking
A:takes B:provides C:makes D:gives
A:in B:with C:on D:to
A:which B:when C:where D:that
A:slow B:ease C:time D:easy
A:of piece B:pieces C:pieces of D:piece
A:take B:have C:receive D:ask
A:over B:up C:on D:out
A:and B:or C:but D:to
A:make out B:makes out C:make up D:makes up
A:opened B:closing C:open D:opening
A:waiting B:other C:vacant D:vocation
A:turn B:take C:turn to D:take to
A:especially B:generally C:exactly D:probably
A:to B:about C:on D:with
A:connect B:put C:pick D:call
A:mass B:a mess C:a mass D:mess
A:I'm awfully sorry B:Excuse me C:Hello D:Good morning
A:make B:to make C:making D:to making
A:with which B:that C:which D:what
A:sure B:look C:believe D:assure
A:assured B:ensured C:insured D:reassured
A:off B:up C:around D:down
A:low B:peaking C:peak D:shoulder
A:under B:in C:for D:at
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