第一章测试1.
Here is the key（ ）Room 908 and your room cards. Please take care of them.
A:in B:for C:of D:to
答案:D
2.
A British suite（ ）May 26th to May 29th.Am I correct, Mr. Bellow?
A:to B:from C:with D:on
答案:B
3.
The（ ）room is a room with one large bed for two persons.
A:suite B:single C:double D:twin
答案:C
4.
Would you please replace the departure date（ ）the 28th, sir?
A:of B:for C:to D:with
答案:D
5.
Mr. Bellow, I am the bellman. Let me（ ）the baggage for you.
A:bring B:take away C:take D:carry
答案:D
6.
Please take this elevator to the ninth floor. The（ ）will meet you there.
A:floor attendant B:houseman C:chamber maid D:waiter
答案:A
7.
May I（ ）your name, sir?
A:take B:had C:have D:get
答案:C
8.
（ ）the second turning on the left and then ask again.
A:Take B:Walk C:Leave D:Step
答案:A
9.
Please hold（ ）and I’ll have a check.
A:with B:on C:in D:up
答案:B
10.
Sorry to have kept you（ ）, but Mr. Drake is not in right now.
A:waited B:waiting C:to wait D:wait
答案:B
11.
We need not to reserve a room in advance when we have a trip in the busy seasons.
A:对 B:错
答案:B
12.
The Front Office staff should have a neat and smart appearance.
A:对 B:错
答案:A
13.
A no-show guest is a guest who made a reservation but didn′t come to our hotel.
A:错 B:对
答案:B
14.
We usually greet the guests before doing service for them.
A:对 B:错
答案:A
15.
A knowledge of languages is not necessary to the Front Office staff.
A:错 B:对
答案:B
16.
A collect call should be paid by one who makes the call.
A:错 B:对
答案:A
17.
The guest’s extension number is confidential in hotel.
A:错 B:对
答案:B
18.
It will not leave a good impression if the operator is not well trained and polite.
A:错 B:对
答案:B
19.
The Front Office is not only the hotel's shop window, but also its nerve center.
A:对 B:错
答案:A
20.
The guests can not use the American Express Card in China's hotels.
A:对 B:错
答案:B
