第四章 Business Reception：Business Reception4.1Meet / see off the client at the airport:Meet / see off the client at the airport[判断题]A successful reception starts well if you can make conversation smoothly with visitors.
4.2At reception:At reception
4.3Make business Call:Make business Call
错
对
答案：对
[单选题]Which of the following is not the key element of a message
name of the caller
place of your writing
telephone number
time[判断题]As a receptionist,looking afrer visitors in your company is part of your job.
错
对[单选题]Which of the following is not the mian steps of receiving visitors at airport?
writing a welcome card
gettinging to the airport on time
making a schedule for the visitor
reserving a hotel for the visitors[判断题]offer to take a message when the caller is not available.
错
对[判断题]You can introduce the city to the visitor when first meeting visitor.
对
错[判断题]Keep the conversation short and to the point when making a phone call.
错
对[判断题]While taking message, we should write down all details.
对
错[判断题]If you are to receive a visitor at the airport , you shold read his schedul beforehand
对
错[单选题]If you are working the reception desk, how to ask the name of the visitor?
Your name is ?
Is your name XXX?
What is you name ?
Can I have your name,please?
温馨提示支付 ￥1.00 元后可查看付费内容,请先翻页预览!
