第一章测试1.When receiving a visitor, make sure your greeting is （ ）.
A:sincere B:All of the other three choices are correct. C:warm D:natural
答案:B
2.When receiving a visitor who comes to make trouble out of nothing, which sentence do you think is most suitable？（ ）.
A:I'll lead you to my general manager. B:Thank you for your visiting. C:Get out of here! D:I am awfully sorry I couldn't be of any help.
答案:D
3.商务场合中，如果特别不想与对方交换名片，可以直接回绝别人。（ ）
A:错 B:对
答案:A
4.在一张名片中不要提供两个以上头衔，如头衔的确较多，分开印。（ ）
A:对 B:错
答案:A
5.除了日常的工作用品以外，前台接待通常要准备以下物品（ ）。
A:访客通行证 B:名片收纳盒 C:访客登记表 D:一次性口罩（疫情下）
答案:ABCD
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