跨文化人力资源管理期末答案2023秋

1.One of the advantages of 'alternation ranking method' is that it avoids central tendency and biases.
A:错 B:对
答案:对
2.All incentive plans focused on particular knowledge.
A:错 B:对
答案:错
3.unclear standards' usually results in___
A:total appraisal B:fake appraisals C:unfair appraisals D:true appraisals
答案:unfair appraisals###fake appraisals
4.Which of following is/are suggestion(s) suggestion for dealing with difficult people?
A:Listen and respond B:All of the above are suggested ways. C:Give ample feedback D:Use humor
答案:Give ample feedback; Listen and respond; Use humor; All of the above are suggested ways.
5.Which of the following are the goals of Human Resource Management?
A:Retaining employees B:Attracting applicants C:Motivating employees D:Separating employees
答案:Attracting applicants###Retaining employees###Motivating employees
6.Which of the following refer to the characteristics of a 'loose' labor market? Select all that apply.
A:Selective hiring. B:Longer job search times for applicants. C:Organizational power to keep salaries constant. D:Low competition for work. E:Organizational access to appropriate skills. F:An over-supply of labor relative to the demand.
答案:Longer job search times for applicants.; Organizational access to appropriate skills.; Selective hiring.
7.Which of the following belong to core job dimension as summarized by Mullins?
A:Skill variety B:Potential C:Autonomy D:Task significance
答案:Autonomy
8.Human Resource Management helps improve
A:Power B:Production C:Profits D:Productivity
答案:Productivity
9.An e-mail’s style is determined by a person’s______
A:status B:communicative ability C:English D:culture
答案:culture
10.According to Herzberg, job working conditions are considered as
A:DE motivators B:Hygiene factors C:FT factors D:Motivational factors
答案:Hygiene factors
11.Linda has been working in the London office of a U.S. company for two years. When it's time for her to return home, the process will be called:
A:Homecoming B:Expatriation C:Return D:Repatriation

12.The process of attracting individuals on a timely basis, in sufficient numbers, and with appropriate qualifications, to apply for jobs with an organization is referred to as
A:appraisal. B:recruitment. C:selection. D:human resource planning. 13.Compensation is a __approach to providing monetary value to employees in exchange for work performed.
A:Modern B:Classic C:Traditional D:Systematic 14.Which of the following is a method used in group or organizational training needs assessment?
A:Questionnaires B:Rating scales C:Interviews D:Consideration of current and projected changes 15.Good relationship with customers consist of all of the following except:
A:Be concerned more about the speed of service than the quality of the service B:Communicate a positive attitude C:Display strong business ethics D:Make the customer feel good 16.____ identifies paths and activities for individual employees as they develop within the organization.
A:retains B:management C:career plan D:job rotation 17.Development concerned more with
A:Succession planning B:Immediate performance C:All of the options D:Career growth 18.Which of the following is not a method of o-the-job training?
A:Role play B:Supervision C:Job instruction D:Job rotation 19.Standards that decided, what kind of conduct employees of organization should possess____
A:procedural justice B:descriptive justice C:distributive justice D:ethics 20.Rearrange the steps of Maslow's Need Hierarchy Theory.a. Self - Actualisation Needsb. Physiological needsc. Belongingness and love needsd. Self - esteem needse. Safety needs
A:adceb B:dcbea C:abcde D:acdeb 21.According to Bates et al. (2008), what is the top attribute employers are looking for?
A:Generic skills. B:Motivation/attitude. C:Specific technical skills. D:Qualification. 22.What is the term that is designed to provide learners with the knowledge and skills needed for their present jobs?
A:development B:succession planning C:training D:career planning 23.In international business, the trend to “go local” has led to local people and foreign experts performing as:
A:a team B:trainee and trainer C:hosts and guests D:workers and employers 24.Dismissal of employee, who violates law of contractual arrangements stated, by employer is classified as
A:wrongful discharge B:descriptive termination C:wrongful termination D:distributive termination 25.What is the systematic process of determining the skills, duties, and knowledge required for performing jobs in an organization?
A:job analysis B:human resource analysis C:human resource planning D:human resource research 26.Expectancy theory is an example of a:Hierarchical Theory
A:Goal-setting Theory B:Cognitive Evaluation Theory C:Needs Theory D:Process Theory 27.Procedure of analyzing human capital availability and need of human resources for organization is classified as
A:human resource planning B:cost planning C:recruitment planning D:differentiation planning 28.Douglas McGregor's view that suggests that employees will exercise self-direction and self-control when they are committed to the objectives of the work is called:
A:Theory A B:Theory X C:Theory B D:Theory Y 29.Which of the below does not describe the nature of training?
A:Specific task B:None of the options C:Application oriented D:Broad perspective 30.Employee motivation is considered a very important element in achieving overall goal of organization. In order to keep employees motivated, an employer needs to understand that
A:Rewards are the key to keep the employees motivated and self-satisfied B:Every employee is satisfied by increase in salary C:Each employee will work hard if they get paid on time D:Every employee is different, motivate them according to their needs. 31.Compensation is a systematic approach to providing monetary value to employees in exchange for
A:Skills B:Work performed C:Damages held D:Knowledge 32.Which of the following would be classified by Herzberg as a hygiene factor?
A:Achievement B:Company policy C:Responsibility D:Personal growth 33.The ______ part of the iceberg is mostly related to the less noticeable aspects, such as people’s values, perceptions, attitudes, assumptions, religion, politics and so on.
A:Invisible B:Visible C:Inside D:Outside 34.Online and face to face feedback about goal's progress is____
A:ongoing feedback B:goal alignment C:ongoing performance monitoring D:direction sharing 35.Culture is embedded in our:
A:expressions B:minds C:beliefs D:gestures 36.Need of food, water and shelter is classified as
A:self-esteem needs B:self-actualization C:physiological needs D:psychological needs 37.HR must focus on expanding its __________ and high-level corporate participation with an emphasis on adding value.
A:Mobile B:Strategic C:Tactical D:Technical 38.How does training and development offer competitive advantage to an organization?
A:Deficiency is caused by a lack of ability B:None of the options C:Removing performance decencies D:Individuals have the aptitude and motivation to learn 39.Among the given below points which is not an objective of compensation?
A:To reward for job performance B:To determine basic wage & salary C:To increase or maintain morale D:To improve the performance 40.HR plans of any organization does not include____
A:compensation plans B:training and development plans C:personnel plans D:production plans 41.Culture is all men’s medium; there is no aspect of human life that is not touched and altered by culture.
A:错 B:对 42.Method of keeping and reviewing, record of employees' undesirable behavior at different time intervals is critical incident method.
A:对 B:错 43.With the integration of language into the fabric of culture, confusion and dysfunction would reign and the culture
A:错 B:对 44.Culture cannot be known without a study of communication, and communication can only be understood with an understanding of the culture it supports.
A:错 B:对 45.Human Resource Planning facilitates international expansion strategies.
A:错 B:对 46.Payments made to employees without taking hours for which they worked into consideration are called salaries.
A:错 B:对 47.Culture is a total accumulation of beliefs, customs, values, behaviors, institutions and communication patterns that are owned by individuals and have on common between each other.
A:错 B:对 48.When rating of employee trait biases its performance on other traits, it is called halo effect.
A:对 B:错 49.<p><br/></p><p style="text-indent: 0;line-height: 150%"><span style="font-family: 'Times New Roman';font-size: 16px"><span style="font-family:宋体">在高效液相色谱中,色谱柱的长度一般在(</span> </span><span style="font-family: 宋体;font-size: 16px">&nbsp;&nbsp;</span><span style="font-family: 'Times New Roman';font-size: 16px"><span style="font-family:宋体">)范围内.</span></span></p><p style="text-indent: 0;line-height: 150%"><span style="font-family: 'Times New Roman';font-size: 16px"><span style="font-family:Times New Roman">&nbsp; &nbsp; &nbsp; </span><span style="font-family:Times New Roman">&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></span></p><p style="text-indent: 0;line-height: 150%"><span style="font-family: 'Times New Roman';font-size: 16px"><span style="font-family:Times New Roman">&nbsp;</span></span></p><p><br/></p>
50.<p><br/></p><p style="line-height: 150%"><span style=";font-family:'Times New Roman';line-height:150%;font-size:16px"><span style="font-family:宋体">不用于衡量色谱柱柱效的物理量是(</span> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<span style="font-family:宋体">)</span></span></p><p style="line-height: 150%"><span style=";font-family:'Times New Roman';line-height:150%;font-size:16px"><span style="font-family:宋体">&nbsp; &nbsp;</span><span style="font-family:宋体">&nbsp; &nbsp; &nbsp;</span><span style="font-family:宋体">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</span></span><span style=";font-family:'Times New Roman';line-height:150%;font-size:16px">&nbsp;</span></p><p><br/></p>
51.Henry Ford, the famous U.S. inventor and car manufacturer, once said, "The business of America is business." By this he meant that the U.S. way of life is based on the values of the business world. Few would argue with Ford’’s statement. A brief glimpse at a daily newspaper vividly shows how much people in the United States think about business. For example, nearly every newspaper has a business section, in which the deals and projects, finances and management, stock prices and labor problems of corporations are reported daily. In addition, business news can appear in every other section. Most national news has an important financial aspect to it. Welfare, foreign aid, the federal budget, and the policies of the Federal Reserve Bank are all heavily affected by business. Moreover, business news appears in some of the unlikeliest places. The world of arts and entertainment is often referred to as "the entertainment industry" or "show business." The positive side of Henry Ford’’s statement can be seen in the prosperity that business has brought to U. S. life. One of the most important reasons so many people from all over the world come to live in the United States is the dream of a better job. Jobs are produced in abundance (大题) because the U.S. economic system is driven by competition. People believe that this system creates more wealth, more jobs, and a materially better way of life. The negative side of Henry Ford’’s statement, however, can be seen when the word business is taken to mean big business. And the term big business -- referring to the biggest companies, is seen in opposition to labor. Throughout U.S. history working people have had to fight hard for higher wages, better working conditions, and the right to form unions. Today, many of the old labor disputes are over, but there is still some employee anxiety. Downsizing -- the laying off of thousands of workers to keep expenses low and profits high -- creates feelings of insecurity for many. Henry Ford’’s statement can be taken negatively because________.
52.Henry Ford, the famous U.S. inventor and car manufacturer, once said, "The business of America is business." By this he meant that the U.S. way of life is based on the values of the business world. Few would argue with Ford’’s statement. A brief glimpse at a daily newspaper vividly shows how much people in the United States think about business. For example, nearly every newspaper has a business section, in which the deals and projects, finances and management, stock prices and labor problems of corporations are reported daily. In addition, business news can appear in every other section. Most national news has an important financial aspect to it. Welfare, foreign aid, the federal budget, and the policies of the Federal Reserve Bank are all heavily affected by business. Moreover, business news appears in some of the unlikeliest places. The world of arts and entertainment is often referred to as "the entertainment industry" or "show business." The positive side of Henry Ford’’s statement can be seen in the prosperity that business has brought to U. S. life. One of the most important reasons so many people from all over the world come to live in the United States is the dream of a better job. Jobs are produced in abundance (大题) because the U.S. economic system is driven by competition. People believe that this system creates more wealth, more jobs, and a materially better way of life. The negative side of Henry Ford’’s statement, however, can be seen when the word business is taken to mean big business. And the term big business -- referring to the biggest companies, is seen in opposition to labor. Throughout U.S. history working people have had to fight hard for higher wages, better working conditions, and the right to form unions. Today, many of the old labor disputes are over, but there is still some employee anxiety. Downsizing -- the laying off of thousands of workers to keep expenses low and profits high -- creates feelings of insecurity for many. A company’’s efforts to keep expenses low and profits high may result in________.
53.

        In the last few years, managers throughout industry have seen more changes than many of them could have expected to see in their entire working lives having to communicate information which often leads to feelings of insecurity has become a key activity. From being regarded as relatively unimportant in many companies, management employee communication has become a central corporate need.

　　Concordia International provides a good example of accompany that has adjusted well to the changing needs for communication. since 1995, Concordia has been turned inside-out and upside-down, to ensure that it is a marketing –led, customer-responsive business, one that looks outwards at customers and competitors, rather than inwards at its own processes and the way things were done in the past. In the last eight years, Concordia has reduced its workforce by more than 80.000 people - or 35% -on a voluntary basis, with further downsizing anticipated.

　　From being an engineering company, Concordia is now remaking itself as a service company. The role of employee communication in such a context is to build people’s self-confidence, to persuade them that, although it is inevitable that the changes will go ahead, they also bring with them new opportunities for employees. However, this is not an easy task. People tend to be skeptical of these claims and to feel that they are losing touch with the company they have worked for over many years. This is understandable, since many of the old certainties are being swept away, including the core activities of the company they work for. Above all , they have had to face up to the fact that they no longer have a job for life.

　　Research indicates that people respond to this predicament in a variety of ways. The bulk of employees fall into two main categories in terms of their response to the new situation: on the one hand there are the “ pragmatists” and on the other “ the highly anxious” the former see their job as a means to an end and have a relatively short-term perspective, with strong loyalty to their local term , rather than the company as a whole . The second category, usually the majority, may respond to threatened changes with a feeling of having been let down, and even feel anger at the company for what they see as changing the terms of their employment.

　　The employee communication process needs to be capable of accurately directing its messages at a variety of employee groups and departments within the workforce. this is why middle managers and line managers are so key to communication. They are the people who know about the full range of concerns among the workforce. The problem in the past was that this crucial area was often the responsibility of a separate, relatively isolated unit. Concordia puts responsibility for communication firmly on line managers. All their research points to the same conclusion: people prefer to get their information face-to-face from their line managers. That is the key relationship and where arguments and hearts and minds –are lost.

The general rule in company communication is to tell employees as much as you can as soon as you can. If you can’t provide details, then at least put the news in context and commit yourself to providing greater detail when it becomes available another rule of company communication is that there must be a fit between what the company is telling its employees and what it is telling its shareholders.

54.

 Henry Ford, the famous U.S. inventor and car manufacturer, once said, “The business of America is business.” By this he meant that the U.S. way of life is based on the values of the business world.

　　Few would argue with Ford’s statement. A brief glimpse at a daily newspaper vividly shows how much people in the United States think about business. For example, nearly every newspaper has a business section, in which the deals and projects, finances and management, stock prices and labor problems of corporations are reported daily. In addition, business news can appear in every other section. Most national news has an important financial aspect to it. Welfare, foreign aid, the federal budget, and the policies of the Federal Reserve Bank are all heavily affected by business. Moreover, business news appears in some of the unlikeliest places. The world of arts and entertainment is often referred to as “the entertainment industry” or “show business.”

　　The positive side of Henry Ford’s statement can be seen in the prosperity that business has brought to U.S. life. One of the most important reasons so many people from all over the world come to live in the United States is the dream of a better job. Jobs are produced in abundance (大量地) because the U.S. economic system is driven by competition. People believe that this system creates more wealth, more jobs, and a materially better way of life.

　　The negative side of Henry Ford’s statement, however, can be seen when the word business is taken to mean big business. And the term big business — referring to the biggest companies, is seen in opposition to labor. Throughout U.S. history working people have had to fight hard for higher wages, better working conditions, and the fight to form unions. Today, many of the old labor disputes are over, but there is still some employee anxiety. Downsizing –– the laying off of thousands of workers to keep expenses low and profits high –– creates feelings of insecurity for many.