第四章A successful reception starts well if you can make conversation smoothly with visitors.
答案:对
Which of the following is not the key element of a messageAs a receptionist,looking afrer visitors in your company is part of your job.
答案:对
Which of the following is not the mian steps of receiving visitors at airport?offer to take a message when the caller is not available.
答案:对
You can introduce the city to the visitor when first meeting visitor.
答案:对
Keep the conversation short and to the point when making a phone call.
答案:对
While taking message, we should write down all details.If you are to receive a visitor at the airport , you shold read his schedul beforehand
答案:对
If you are working the reception desk, how to ask the name of the visitor?
Is your name XXX?
Your name is ?
What is you name ?
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