第一章测试1.The following are the basic premises for room upgrading EXCEPT:A:out of orderB:overbookingC:equipment damageD:double selling答案:A2.The Reservations Dep
第一章测试1.Generally speaking, all hotels can be classified into budget hotels and ( ) .A:star-rated hotelsB:resort hotelsC:motelD:bed and breakfast hotels答案:A2.
第一章测试1.以下哪个是客房预订处的正确表述( )。A:HousekeepingB:Room ReservationC:Room and Reservation答案:B2.以下哪些属于预订员的工作职责( )。A:reserve airline ticketsB:reserve hotel roomsC
第一章测试1.what does HR refer to? ( )A:Human RegistrationB:Human ReservationC:Human ResourcesD:Human Research答案:C2.The ( ) of the town are proud of the view.
绪论单元测试1.As a special-purpose tool, Hotel English Online Course is focused on practical and applicable teaching. ( )A:错B:对答案:B2.The course has been developed join
第一章测试1.The hotel industry is one of the most important components of the( ).A:Front OfficeB:careersC:service industryD:airport答案:C2.A hotel is an establishme
An operator should speak quickly and clearly, using a standard greeting.答案:错With the development of high technology, business center is no longer important.
The room attendant should never touch the banknotes or documents on the desk when cleaning the guestroom.( )答案:对All the linen in the occupied guestroom must be replaced every da
The hotel receptionist is very often the first and last member of staff hotels guests will see. ( )答案:对The cashiers are often required to ask if the guest has turned in his key.