酒店英语章节测试课后答案2024春

第一章测试

1.The hotel industry is one of the most important components of the（ ）.
A:Front Office B:careers C:service industry D:airport
答案:C
2.A hotel is an establishment that provides （ ） paid on a short-term basis.
A:housekeeping B:lodging C:room service D:concierge
答案:B
3.（ ）is a service provided in a hotel, by which guests can order food and drink to be brought to their rooms.
A:Food and Beverage Service B:Laundry Service C:Housekeeping D:Room Service
答案:D
4.The （ ） of a hotel is not only its “shop window” but also its “nerve center”.
A:Front Office B:Concierge C:Lobby D:General Manager
答案:A
5.A(An) （ ） hotel is a hotel located at or near the airport for passengers of transit flights.
A:resort B:convention C:budget D:airport
答案:D
6.Hotels are classified according to the hotel size, target markets, level of service, facilities provided and number of rooms etc. （ ）
A:对 B:错
答案:A
7.The Food and Beverage Department constitutes the second largest revenue generator of a typical hotel. （ ）
A:对 B:错
答案:A
8.Most five star hotels offer highest level of personalized service, such as a wake-up call service, concierge service, room service, turn-down service, laundry service etc. （ ）
A:对 B:错
答案:A
9.When a guest comes to stay in a hotel, he should go to the concierge to do the check-in. （ ）
A:错 B:对
答案:A
10.A walk-in guest is a customer who comes on foot. （ ）
A:错 B:对
答案:A