1.A lack of understanding of bargaining range is one of the most common reasons for breakdowns in negotiations.
A:对
B:错
答案:对
2.The platoon style is very useful when large numbers of technical specialists must be brought along for negotiations.
A:对
B:错
答案:对
3.Cultural mistakes are more serious than linguistic mistakes. The linguistic mistake means that someone is not fully expressing his or her idea while cultural mistakes can lead to serious misunderstanding and even ill-feeling between individuals.
A:错
B:对
答案:对
4.People of India approve of displays of emotions, and negotiators must use patience and allow the Indians to take the lead in negotiations.
A:对
B:错
答案:错
5.The primary participants in the communication process are senders and receivers.
A:错
B:对
答案:对
6.Where uncertainty avoidance is low, the society is comfortable with a low degree of uncertainty and is open to the unknown.
A:错
B:对
答案:对
7.The values of independence and individualism tend to appear together in a culture.
A:对
B:错
答案:对
8.The date in a business letter can be written as either "15 November 2012" or "Nov. 15, 2012".
A:错
B:对
答案:对
9.Our response to message has to be immediate.
A:对
B:错
答案:错
10.Each culture has its own formalities, and they have special meaning with that culture.
A:错
B:对
答案:对
11.People in high-context cultures have an expectation that others are also able to understand the unarticulated communication.
A:错
B:对
A:错 B:对 13.As many movements are carried out at a subconscious or at least low-awareness level, body languages carry a significant risk of being misinterpreted in an intercultural communication situation.
A:错 B:对 14.In short, intercultural communication competence requires sufficient awareness knowledge, motivations, and skills. Each of these components alone is sufficient to achieve intercultural communication competence.
A:对 B:错 15.Passive negotiators rarely present their own program; instead, they nitpick the opposition's program in an effort to keep them on the defensive.
A:对 B:错 16.Postures send same messages to all people, e.g. when you stand in an upright position, you impress others as being energetic.
A:对 B:错 17.The values and behaviors of a particular culture may not be the values and behaviors of all the individuals within that culture.
A:错 B:对 18.The United States can clearly be seen as collectivism.
A:错 B:对 19.In social situations, a woman is always introduced to a woman.
A:对 B:错 20.Culture can be seen as shared knowledge, what people need to know in order to act appropriately in a given culture.
A:对 B:错 21.Nonverbal codes play an important part in communication or intercultural communication. But it is not as important as verbal codes.
A:对 B:错 22.Zero in Chinese culture is the idea of completeness.
A:对 B:错 23.All lines of the business memo begin with two spaces in each paragraph.
A:对 B:错 24.We should be clear that good atmosphere mainly service for the strategy of negotiation rather than provide phenomenon with enthusiasm, friendly and positive.
A:错 B:对 25.The British, like Americans, believe that looking someone directly in the eye is a mark of rudeness until a more intimate relationship is established.
A:错 B:对 26.Where power distance is large, the society believes that there should be a well-defined order of inequality in which everyone has a rightful place.
A:错 B:对 27.People in Asian cultures emphasize interpersonal relationships. Developing trust is an important first step to any business transaction.
A:对 B:错 28.It’s one part of American privacy that notebooks should not be looked at by anyone without its owner’s permission.
A:错 B:对 29.Eyes looking sideways can show one’s lack of interest. It is impolite to shift your eyes while you are communicating with people.
A:对 B:错 30.Although two cultures may share the same ideas, their meaning and significance may not be the same.
A:错 B:对 31.What is the objective of a message that asks for information about a product?
A:To inform B:To record C:To persuade D:To request 32.What is NOT included in the purpose of communication?
A:To obtain information. B:To build self-esteem. C:To practice using language accurately. D:To establish goodwill. 33.Most Arabs, Mediterranean people, Indonesians and people in the Middle East evaluate closeness as _______. They belong to ______ cultures.
A:negative…high contact B:positive …high contact C:negative …low contact D:positive…low contact 34.In the communication process, which of the following is a major responsibility of the receiver?
A:writing an immediate reply B:analyzing the sender C:heading effectively D:assessing the message’s environment 35.Which of the following is the first thing you need to consider when you choose a gift?
A:The value of a gift B:People have different religious beliefs C:Wrap the gift D:Check the corporate policy 36.In order to ensure that an international colleague understands what you are saying, it is important to:
A:take time to clarify your meaning and check for comprehension B:recommend that they take English classes. C:communicate in their native language D:record your communications so that your colleague can listen to them again. 37.Why should you only send your memo to people who really need to read it?
A:You don't want to spread rumors. B:So you don't overwhelm people with too many memos. C:If you send it to fewer people, you can keep the memo shorter. D:You don't want to waste resources. 38.The most important aspect of culture’s basis on symbols comes from its ___.
A:road signs B:maps C:flags D:language 39.Traditionally, all people encounter two families: the family they are born into and the one that is formed. The first is bonded by ______ and the second is from __________.
A:blood…marriage B:marriage…blood C:romance…duty D:duty…romance 40.Which statement regarding touch is incorrect?
A:In Latin American countries, touching between men is unacceptable. B:Japan is considered a "don't touch" culture. C:In Thailand, it is offensive to touch the head. D:Greece is considered a "touch" culture. 41.In which country the approach to time is a little more relaxed?
A:Japan B:India C:China D:America 42.If your company doesn’t want to cooperate with the other company any more, what kind of letter should be written?
A:A letter of condolence B:A letter of appreciation C:A letter of complaint D:A letter of termination 43.Should a man wait for a woman to initiate a handshake?
A:only wait for a young lady to initiate a handshake. B:Not in a business setting. There is no preferential gender in the business arena. C:Of course. Lady first is a firm rule on all occasions. D:only wait for a lady to initiate a handshake 44._________ is the goal that is most advantageous to the negotiator, also called the ideal goal.
A:The desired goal B:The bottom goal C:The acceptable goal D:The emerging goal 45.For some important negotiating, especially international business negotiating, ________ of the contract signing is important.
A:the weather B:the appearance C:the paper D:the location 46.______ is defined as “a society that allows relatively free gratification of basic and natural human desires related to enjoying life and having fun.”
A:Masculinity B:Restraint C:Indulgence D:Long-term orientation 47.How does the iceberg model compare a culture to an iceberg?
A:Both are cool. B:Both feel isolated, frozen, and unchanging. C:Both can be destructive if you’re not watching for them. D:Both are defined more by what is unseen than seen. 48.When U.S. managers visited their London headquarters and asked for directions to the cafeteria, a guard told them to take the lift around the corner to the fifth floor. In the end, they still became lost. The barrier they face is related to _____.
A:Cultural differences B:language difference C:Gender difference D:Status differences 49.Although cultures change through several mechanisms, which of the following item is not the three most common ones.
A:Diffusion B:Acculturation C:Innovation D:Invention 50.The steps of business negotiating summary is generally composed of the following steps: _________.
A: Write the summary report B:Review the whole process and agenda C:Give suggestions of improvement D:Analyze and evaluate the negotiation 51.What are commonly-used complimentary closings in business letter?
A:Best regards B:Cordially C:Yours faithfully D:Your sincerely 52.It is difficult to find a single definition of human communication because______.
A:the issue of intentionality B:the issue of unintentionality C:the complex nature of communication D:the knowledge of human 53.The slogan“Time is money”is the introduction of new thought from a different culture. This change is called
A:diffusion B:innovation C:cultural innovation D:acculturation 54.If your department needs a printer, how can you organize the business report?
A:Break up the contents into separate sections B:Analyze steps involved, benefits, and potential obstacles. C:State the situation, proposed solution D:Be clear about your objective 55.What are functions of nonverbal communication?
A:Repeating B:Interrupting C:Substituting D:Contradicting 56.There are several principles for making concessions. They are: _________.
A: Do not make concession blindly B:Size the big “fish” and release the small one C:Keep the bottom line a secret D:Let the other party do it first and then follow suit 57.Which of the following value orientations do not emerge from the Chinese research team?
A:indulgence versus restraint orientation B:masculinity versus femininity orientation C:uncertainty avoidance orientation D:long-term versus short-term orientation 58.
Which of the following can be a starter in a multi-course meal?
A:baked snails B:goose liver paste C:smoked salmon D:beef steak 59.
The Negotiating Table:
You can negotiate virtually anything. Projects, resources, expectations and deadlines are all outcomes of negotiation. Some people negotiate deals for a living. Dr Herb Cohen is one of these professional talkers, called in by companies to negotiate on their behalf. He approaches the art of negotiation as a game because, as he is usually negotiating for somebody else, he says this helps him drain the emotional content from his conversation. He is working in a competitive field and needs to avoid being too adversarial. Whether he succeeds or not, it is important to him to make a good impression so that people will recommend him.
The starting point for any deal, he believes, is to identify exactly what you want from each other. More often than not, one party will be trying to persuade the other round to their point of view. Negotiation requires two people at the end saying ‘yes”. This can be a problem because one of them usually begins by saying “no”. However, although this can make talks more difficult, this is often just a starting point in the negotiation game. Top management may well reject the idea initially because it is the safer option but they would not be there if they were not interested.
It is a misconception that skilled negotiators are smooth operators in smart suits. Dr Cohen says that one of his strategies is to dress down so that the other side can relate to you. Pitch your look to suit your customer. You do not need to make them feel better than you but, For example, dressing in a style that is not overtly expensive or successful will make you more approachable. People will generally feel more comfortable with somebody who appears to be like them rather than superior to them. They may not like you but they will feel they can trust you.
Dr Cohen suggests that the best way to sell your proposal is by getting into the world of the other side. Ask questions rather than give answers and take an interest in what the other person is saying, even if you think what they are saying is silly. You do not need to become their best friends but being too clever will alienate them. A lot of deals are made on impressions. Do not rush what you are saying---put a few hesitations in, do not try to blind them with your verbal dexterity. Also, you should repeat back to them what they have said to show you take them seriously.
Inevitably some deals will not succeed. Generally the longer the negotiations go on, the better chance they have because people do not want to think their investment and energies have gone to waste. However, joint venture can mean joint risk and sometimes, if this becomes too great, neither party may be prepared to see the deal through. More common is a corporate culture clash between companies, which can put paid to any deal. Even having agreed a deal, things may not be tied up quickly because when the lawyers get involved, everything gets slowed down as they argue about small details.
De Cohen thinks that children are the masters of negotiation. Their goals are totally selfish. They understand the decision-making process within families perfectly. If Mum refuses their request, they will troop along to Dad and pressure him. If al else fails, they will try the grandparents, using some emotional blackmail. They can also be very single-minded and have an inexhaustible supply of energy for the cause they are pursuing. So there are lesson to be learned from watching and listening to children.
60.
Having good etiquette at the workplace is very important to be a favorite in an office. However, it's observed that many people aren't aware of the workplace etiquette and this creates a very bad impression in the office. So it's important to know some workplace etiquette tips.
Among all the workplace etiquette guidelines, the most important is to be punctual to your office. Though going late due to an emergency is okay, habitual late comers are never appreciated in any organization. By arriving at your office on time, you show that you're aware of your responsibilities and have respect for the organization. In case you feel that you would be late, call the concerned authority and report the matter to him or her.
Also, a proper knowledge of the workplace email etiquette is a must. In the official emails, you need to mention the subject concisely, while at the same time include all the important details which are to be shared. You should use good and grammatically correct language while writing emails.
A knowledge of telephone etiquette in the workplace is very important as well. While talking on the telephone, be polite and listen to what they're saying carefully．Only then should you say what you feel. Speak in a voice which would be heard clearly at the other end.
The workplace guidelines are important even while you're dining or celebrating with your co-workers. If you get a call in between, receive it after you're permitted by the others by saying "excuse me". Don't talk loudly while eating. Greeting people well and try to make them feel comfortable while, being in your company.
These guidelines will help you become the best employee of a company. All the best!
61.<p style='LINE-HEIGHT: 150%; TEXT-INDENT: 32px'><span style='LINE-HEIGHT: 150%; FONT-SIZE: 16px'><span style='FONT-FAMILY: 宋体'>电磁波的发射由</span></span><span style='TEXT-DECORATION: underline'><span style='LINE-HEIGHT: 150%; FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 16px'> </span></span><span style='LINE-HEIGHT: 150%; FONT-SIZE: 16px'><span style='FONT-FAMILY: 宋体'>和</span></span><span style='TEXT-DECORATION: underline'><span style='LINE-HEIGHT: 150%; FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 16px'> </span></span><span style='LINE-HEIGHT: 150%; FONT-SIZE: 16px'><span style='FONT-FAMILY: 宋体'>承担，电磁波的接收由</span></span><span style='TEXT-DECORATION: underline'><span style='LINE-HEIGHT: 150%; FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 16px'> </span></span><span style='LINE-HEIGHT: 150%; FONT-SIZE: 16px'><span style='FONT-FAMILY: 宋体'>和</span></span><span style='TEXT-DECORATION: underline'><span style='LINE-HEIGHT: 150%; FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 16px'> </span></span><span style='LINE-HEIGHT: 150%; FONT-SIZE: 16px'><span style='FONT-FAMILY: 宋体'>来完成</span></span><span style='LINE-HEIGHT: 150%; FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 16px'>.</span><br/><br/>A.</span><br/>
62.<p style='LINE-HEIGHT: 150%; TEXT-INDENT: 32px'><span style='LINE-HEIGHT: 150%; FONT-SIZE: 16px'><span style='FONT-FAMILY: 宋体'>发射无线电波需要有</span></span><span style='TEXT-DECORATION: underline'><span style='LINE-HEIGHT: 150%; FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 16px'> </span></span><span style='LINE-HEIGHT: 150%; FONT-SIZE: 16px'><span style='FONT-FAMILY: 宋体'>、</span></span><span style='TEXT-DECORATION: underline'><span style='LINE-HEIGHT: 150%; FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 16px'> </span></span><span style='LINE-HEIGHT: 150%; FONT-SIZE: 16px'><span style='FONT-FAMILY: 宋体'>、</span></span><span style='TEXT-DECORATION: underline'><span style='LINE-HEIGHT: 150%; FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 16px'> </span></span><span style='LINE-HEIGHT: 150%; FONT-SIZE: 16px'><span style='FONT-FAMILY: 宋体'>和发射天线等</span></span><span style='LINE-HEIGHT: 150%; FONT-FAMILY: 'Times New Roman'; FONT-SIZE: 16px'>.</span><br/><br/>A.</span><br/>
63.<p><br/></p><p><span style=";font-family:宋体;font-size:16px"><span style="font-family:宋体">汽车大灯一侧亮,另一侧暗,说明(</span> <span style="font-family:宋体">).</span></span></p><p><br/></p>
64.<p class='p0' style='margin-bottom:0px;margin-top:0px'><span style='font-size:13px'>.<span style=';font-family:宋体;'>各国学校教育制度在发展过程中形成了下列典型学制类型</span><span style=';font-family:times new roman;'>( )</span><span style=';font-family:宋体;'>。</span></span><p class='p0' style='margin-bottom:0px;margin-top:0px'><p class='p0' style='margin-bottom:0px;margin-top:0px'><span style='font-size:13px'> <span style=';font-family:times new roman;'>A.</span><span style=';font-family:宋体;'>双轨制学制</span></span><p class='p0' style='margin-bottom:0px;margin-top:0px'><p class='p0' style='margin-bottom:0px;margin-top:0px'><span style='font-size:13px'> <span style=';font-family:times new roman;'>B.</span><span style=';font-family:宋体;'>六三三学制</span></span><p class='p0' style='margin-bottom:0px;margin-top:0px'><p class='p0' style='margin-bottom:0px;margin-top:0px'><span style='font-size:13px'> <span style=';font-family:times new roman;'>C.</span><span style=';font-family:宋体;'>单轨制学制</span></span><p class='p0' style='margin-bottom:0px;margin-top:0px'><p class='p0' style='margin-bottom:0px;margin-top:0px'><span style='font-size:13px'> <span style=';font-family:times new roman;'>D.</span><span style=';font-family:宋体;'>分支制学制</span></span><p class='p0' style='margin-bottom:0px;margin-top:0px'><p class='p0' style='margin-bottom:0px;margin-top:0px'><span style='font-size:13px'> <span style=';font-family:times new roman;'>E.</span><span style=';font-family:宋体;'>壬寅学制</span></span><br/><br /><br/>A.<span<br />B.</span><span<br />C.</span><span<br />D.</span><span<br />E.</span><span<br />F.</span><span
