模块一测试
1. What is the ticket which gives you permission to enter the plane called? ( )
A:Pass B:Key C:Flight D:Boarding pass
答案:D
2.Which of the following is NOT the step you need to take to meet someone at the airport? ( )
A:to check whether they have the Entry documents B:to get your timing down C:to make sure the Flight arrival time D:to buy them a gift
答案:D
3. How should the receptionists speak when they answer the phone? ( )
A:clearly and slowly B:in a hurry C:quickly and fast D:loudly and fast
答案:A
4. The place where you are waiting for your gusts is the baggage claim area for the terminal that the plane is arriving in. ( )
A:错 B:对
答案:B
5. Even if visitors express frustration or anger, the receptionist should remain calm and patient at all times. ( )
A:对 B:错
答案:A

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