跨文化商务交际答案2023

第四章测试

1.Business communication is a static multi-channeled process.
A:对 B:错
答案:B
2.Subordinates may report working progress or problems to their manager as a downward communication.
A:对 B:错
答案:B
3.When upward communication is poor, rumors and misinformation will spread around.
A:对 B:错
答案:B
4.There are different patterns of communication based on different points of view in business situation.
A:对 B:错
答案:A
5.Etiquette is what to do, while protocol is how to do it.
A:错 B:对
答案:A