第三章单元测试
- The following manners are appropriate when greeting clients EXCEPT （ ）
- When giving visitor specific information, you can say （ ）
- Receptionist should keep the reception area neat and clean, offer guests tea or water and greet people appropriately .（ ）
- From trade shows to factory floors and into the office, your guests need not to be shown around.（ ）
- In business, the receptionist is the first point of contact for customers. （ ）
A:Listen and respond B:Be helpful C:Greet the visitors in a professional manner D:Make complains
答案:Make complains
A:How was your trip? B:Sorry, the director is away on business. C:Allow me to introduce myself. D:May I have your name, please?
A:错 B:对
A:对 B:错
A:对 B:错
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