综合商务英语答案2023

第十一章测试

1.In the preparation phase when you're developing the message, you need to ( )
A:have appropriate data to present to your audience
B:present the information in a manner that makes sense to the audience
C:have your facts straight
D:concerns about the number of people who absorb the message or change their behavior

答案:ABC
2.When you organize your communications, you should ( ).
A:be crystal clear
B:organize and clarify ideas in your mind
C:stay on topic
D:thank you listeners
3.If you need to tell someone something that isn't going to sit well (such as news of a death or a breakup), do it in public, around colleagues, or near other people. ( )
A:错 B:对 4.The goal of articulate communication is to be clear, concise and relevant. ( )
A:对 B:错 5.If the audience appears to be confused, it is often helpful to ask them to reflect back what have been said in their own words. ( )
A:错 B:对