青岛滨海学院
第一章单元测试
  1. Here is the key(  )Room 908 and your room cards. Please take care of them. 


  2. A:to B:in  C:of  D:for 
    答案:to
  3. A British suite(  )May 26th to May 29th.Am I correct, Mr. Bellow? 


  4. A:with B:from  C:to  D:on
    答案:from 
  5. The(  )room is a room with one large bed for two persons.


  6. A:suite  B:double  C:twin D:single 
    答案:double 
  7. Would you please replace the departure date(  )the 28th, sir?


  8. A:with B:to C:of D:for
    答案:with
  9. Mr. Bellow, I am the bellman. Let me(  )the baggage for you. 


  10. A:take away B:carry  C:take  D:bring
    答案:carry 
  11. Please take this elevator to the ninth floor. The(  )will meet you there.


  12. A:chamber maid B:houseman C:floor attendant  D:waiter 
    答案:floor attendant 
  13. May I(  )your name, sir?


  14. A:had B:take C:have D:get
    答案:have
  15. (  )the second turning on the left and then ask again.


  16. A:Walk B:Leave C:Step D:Take 
    答案:Take 
  17. Please hold(  )and I’ll have a check.


  18. A:up B:with C:in D:on 
    答案:on 
  19.  Sorry to have kept you(  ), but Mr. Drake is not in right now.


  20. A:waited B:to wait  C:waiting D:wait 
    答案:waiting
  21. We need not to reserve a room in advance when we have a trip in the busy seasons.


  22. A:错 B:对
    答案:错
  23. The Front Office staff should have a neat and smart appearance.


  24. A:对 B:错
    答案:对
  25. A no-show guest is a guest who made a reservation but didn′t come to our hotel.


  26. A:对 B:错
    答案:对
  27. We usually greet the guests before doing service for them.


  28. A:错 B:对
    答案:对
  29. A knowledge of languages is not necessary to the Front Office staff.  


  30. A:错 B:对
    答案:对
  31. A collect call should be paid by one who makes the call.


  32. A:错 B:对
    答案:错
  33. The guest’s extension number is confidential in hotel.


  34. A:错 B:对
    答案:对
  35. It will not leave a good impression if the operator is not well trained and polite.


  36. A:错 B:对
    答案:对
  37. The Front Office is not only the hotel's shop window, but also its nerve center.


  38. A:错 B:对
    答案:对
  39. The guests can not use the American Express Card in China's hotels.


  40. A:错 B:对
    答案:错

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