青岛滨海学院
第一章单元测试
Here is the key( )Room 908 and your room cards. Please take care of them.
A British suite( )May 26th to May 29th.Am I correct, Mr. Bellow?
The( )room is a room with one large bed for two persons.
Would you please replace the departure date( )the 28th, sir?
Mr. Bellow, I am the bellman. Let me( )the baggage for you.
Please take this elevator to the ninth floor. The( )will meet you there.
May I( )your name, sir?
( )the second turning on the left and then ask again.
Please hold( )and I’ll have a check.
Sorry to have kept you( ), but Mr. Drake is not in right now.
We need not to reserve a room in advance when we have a trip in the busy seasons.
The Front Office staff should have a neat and smart appearance.
A no-show guest is a guest who made a reservation but didn′t come to our hotel.
We usually greet the guests before doing service for them.
A knowledge of languages is not necessary to the Front Office staff.
A collect call should be paid by one who makes the call.
The guest’s extension number is confidential in hotel.
It will not leave a good impression if the operator is not well trained and polite.
The Front Office is not only the hotel's shop window, but also its nerve center.
The guests can not use the American Express Card in China's hotels.
A:to B:in C:of D:for
答案:to
A:with B:from C:to D:on
答案:from
A:suite B:double C:twin D:single
答案:double
A:with B:to C:of D:for
答案:with
A:take away B:carry C:take D:bring
答案:carry
A:chamber maid B:houseman C:floor attendant D:waiter
答案:floor attendant
A:had B:take C:have D:get
答案:have
A:Walk B:Leave C:Step D:Take
答案:Take
A:up B:with C:in D:on
答案:on
A:waited B:to wait C:waiting D:wait
答案:waiting
A:错 B:对
答案:错
A:对 B:错
答案:对
A:对 B:错
答案:对
A:错 B:对
答案:对
A:错 B:对
答案:对
A:错 B:对
答案:错
A:错 B:对
答案:对
A:错 B:对
答案:对
A:错 B:对
答案:对
A:错 B:对
答案:错