第八章单元测试
- What are the types of business process change?（ ）
- Which of the following is an explanation of the organizational system?( )
- （）start with a clean sheet of paper and question all assumptions.( )
- （）try to simplify the flow of the process,eliminating duplication and redundancy.( )
- Which of the following is a type of enterprise process?( )
从流程视角设计企业战略应考虑什么？（ ）
- “考虑可能的解决方案并选择最佳方案”属于流程设计的哪一环节？（ ）
When we analyze a process or redesign a process we ask（ ）
- What are the advantages of outsourcing?（ ）
- 外包的缺点是什么？（ ）
A:Process reengineering
B:Process redesign
C:Process improvement
D:All the other choices are correct
答案:All the other choices are correct
A:All the other choices are correct
B:Every business has unique characteristics embedded in its core processes that help it achieve its goals and create competitive advantage.
C:Those processes that depend on people’s intelligence, experience, knowledge, judgment and creativity are the hardest for rivals to duplicate.
D:Strategic business processes, such as new product design or high-sensitivity customer care, provide unique and durable business advantages to organizations.
A:Value-added analysis
B:Re-engineering
C:Simplification
D:Gaps and disconnects
A:Gaps and disconnects
B:Re-engineering
C:Simplification
D:Value-added analysis
A:All the other choices are correct
B:Outsource
C:Improve
D:Automate
A:垂直轴上的流程复杂性和动态性。
B:水平轴上进程的战略重要性和垂直轴上的流程复杂性和动态性。 C:水平轴上进程的战略重要性
D:企业的所处环境
A:计划
B:重新设计
C:分析
D:发展
A:Does it support the people and culture
B:what the activity is contributing to the overall sub process or value chain to which it belongs? &how can we determine whether the activity is actually achieving its purpose? C:how can we determine whether the activity is actually achieving its purpose?
D:what the activity is contributing to the overall sub process or value chain to which it belongs?
A:All the other choices are correct
B:By making use of economies of scale.
C:Increase effectiveness.
D:Focus on its own core activities.
A:企业不愿意外包整个流程
B:容易失去控制，特别是在质量问题上
C:是一种不灵活的长期合同
D:其他选项均正确
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