第九章测试
1.Nearly how many years did it spend from design 2.0era to 3.0 era?( )
A:70 years B:Half century C:60 years D:50 years
答案:A
2.Which element plays an important role in the service design process (mentioned in service design prototype) ?( )
A:User B:Interaction C:Prototype D:Roles 3.In the whole process, what are the key elements of service design? ( )
A:Objects B:Internet C:People D:Environment 4.Traditional design focuses on the relationship between users and customers, while service design considers more touchpoints. ( )
A:错 B:对 5.Service design is an emerging research field. Researchers and designers have already completed the whole process of service design. ( )
A:对 B:错

温馨提示支付 ¥3.00 元后可查看付费内容,请先翻页预览!
点赞(9) dxwkbang
返回
顶部