第六章单元测试
  1. An invitation letter is a kind of social letter,it is divided into formal invitation and informal invitation.

  2. A:错 B:对
    答案:对
  3. What attitude should we keep when we invite customers?

  4. A:Casual B:Self-centered C:Polite D:Cold
  5. The premise of finding a target client customer is that the the customer is interested in the company.

  6. A:对 B:错
  7. Which of the following dining phrases does not fit the context ?

  8. A:You go ahead. B:Thank for your kind invitation. C:I hope we can meet again. D:Please look at the menu first
  9. What kind of environment should l choose to eat with my clients?

  10. A:A place that makes you feel good. B:Peaceful environment. C:The place that customers don't like. D:Beargarden
  11. If you want to invite a client for dinner,you should first underatand the customer's taste ,taste and dinner habits.

  12. A:错 B:对
  13. Which of the following expressions is correct when a customer comes to the company?

  14. A:If the boss is not available,politely make an appointment for anither time. B:Welcome to our company. C:I 'll contant our boss,please wait a moment. D:I 'll show you to the reception room first.
  15. If two people don't want to pay the bill together mean “Let's take AA system”

  16. A:对 B:错
  17. When receiving customers at the airport ,if the customer has airsickness or other physics discomfort should be timely .

  18. A:错 B:对
  19. Always adhere to the concept of customer first.

  20. A:错 B:对

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