商务综合英语章节测试课后答案2024春

第十六章测试

1. "Do what you do best and outsource the rest" has become an internationally recognized business tagline.
A:错 B:对
答案:B
2.A particularly strong reason to outsource involves a shortage of a critical resource. 
A:对 B:错 3. Overhead costs of performing a particular back-office function are extremely high. This expenditure could be avoided by contracting with a third party.
A:错 B:对 4.Since you will be turning over part of the operations of your business to another company, you will now be tied to the financial well-being of that company.
A:错 B:对 5.If you outsource part of your operations, morale may be encouraged in the remaining work force. 
A:错 B:对 6._________ outsourcing is the process by which a company contracts another company to provide particular services. 
A:Management B:Operation C:Service D:Manufacture 7.They are signing shorter contracts, too. But still, they need to think harder about what is their core business, and what is _________
A:basic B:outside C:peripheral D:important 8.We will maintain the ____________ of your information. 
A:confidential B:safe C:secret D:confidentiality 9.In customer ___________ situations, the firm knows when the relationship is over. 
A:service B:loyalty C: retention D:satisfaction 10.Can you quote us on a few options so we can see what will be the best balance of cost and ________ for us?
A:outlay B:energy C:overhead D:money