第十章测试1.
What are ways for Walmart to minimize operation costs and keep its overhead costs low?
A:To push wages down as far as legally possible B:All other options are correct. C:Executives do not enjoy the many perks typically offered to high-ranking executives at other large corporations D:To offer low-benefit healthcare plans to employees.
答案:B
2.
What is the secret of successful retailing according to Sam Walton?
A:friendly service B:reasonable price C:To give your customers what they want. D:free parking 3.
The lamp on the desk is ______________.
A:adjustable B:reliable C:admissible D:reasonable 4.
Mackay envelope has a reputation for being a great place to work because Harvey Mackay focuses on ______________ employees.
A:provide more training opportunities for B:building strong relationships with C:paying higher salaries to D:providing stock options for 5.
______________ is the foundation of Harvey Mackay’s business.
A:Proper financing B:Human resource management C:Outstanding customer service D:After-sales service 6.
Because of his hectic schedule (Mackay speaks on average once a week to corporations and organizations), he can find little time for family and fun.
A:对 B:错 7.
SHP executives were worried about the success of Mary Kay and her sales team, so they moved Mary to New York. ( )
A:错 B:对 8.
Mary Kay chose to work at another company named World Gift, but her efforts were penalized once again. ( )
A:错 B:对 9.
Walton was shrewd in accomplishing his goals when he was a student as well as businessman. For example, he would take his second-hand helicopter to choose his new stores.
A:错 B:对 10.
Walton always value interpersonal relationship, especially the customers’ needs.
A:错 B:对
