运营管理理论与实践（全英文）答案2023

第二章测试

1."Quality is defined by the customer" is______ ( ).
A:A product-based definition of quality
B:A manufacturing-based definition of quality
C:A user-based definition of quality
D:An unrealistic definition of quality

答案:C
2.______________ is about supplying customers with what they want when they want it. ( )
A:JAT
B:JIT
C:HET
D:JUT

答案:B
3.The aim of Six Sigma initiative is to______ ( ).
A:none of the above
B:reduce cost
C:both [A] and [B]
D:improve quality

答案:C
4.Six Sigma strategies seek to improve the quality of the output of a process by ( ).
A:identifying the causes of defects
B:minimizing variability in manufacturing
C:removing the causes of defects
D:all of the above

答案:D
5.Which kind of defect can be called as minor defect? ( ).
A:None of the above
B:The cost of repairing the defect is less
C:Which does not reduce the usability of the product for its intended use
D:both [A] and [B]

答案:C