第一章测试
1.Three points plus reiteration approach includes( ).
A:Reiterate thanks, apology etc.
B:Allude to the future
C:Why you thank, apologize etc.
D:Use specifics and details

答案:ABCD
2.If you don't know the person's gender, you can call( ).
A:Dear Mr. Tom
B:Dear Tom
C:Dear Tom Moore
D:Hello, Tom

答案:C
3.If you think the person you are writing to might not know whether you are male or female, put your( )in brackets after your name.
A:Gender
B:Age
C:Marital status
D:Title

答案:D
4.Which of the following close belongs to informal one?( )
A:Warm regards
B:Anytime
C:Sincerely
D:Truly

答案:B
5.“A thousand sincere thanks!" sounds more( )than a basic "Thank you" in a professional note.
A:Helpless
B:Impassioned
C:Unnecessary
D:Superfluous

答案:B
6.The rules of business texting etiquette include( ).
A:Avoid shorthand
B:Get permission in a group contact
C:Avoid typing in all capitalization
D:Avoid abbreviations
E:Avoid emotions

答案:ABCDE

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