第一章测试
1.Three points plus reiteration approach includes( ).
A:Allude to the future
B:Reiterate thanks, apology etc.
C:Use specifics and details
D:Why you thank, apologize etc.

答案:ABCD
2.If you don't know the person's gender, you can call( ).
A:Hello, Tom
B:Dear Tom
C:Dear Mr. Tom
D:Dear Tom Moore

答案:D
3.If you think the person you are writing to might not know whether you are male or female, put your( )in brackets after your name.
A:Title
B:Marital status
C:Age
D:Gender

答案:A
4.Which of the following close belongs to informal one?( )
A:Anytime
B:Truly
C:Warm regards
D:Sincerely

答案:A
5.“A thousand sincere thanks!" sounds more( )than a basic "Thank you" in a professional note.
A:Helpless
B:Impassioned
C:Unnecessary
D:Superfluous

答案:B
6.The rules of business texting etiquette include( ).
A:Avoid typing in all capitalization
B:Get permission in a group contact
C:Avoid shorthand
D:Avoid abbreviations
E:Avoid emotions

答案:ABCDE

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