第三章测试
1.If you don't know the name of the person you're writing to, you can use the following way to salute.( )
A:Dear Sir or Madam,
B:Hello,
C:Dear Sir/Madam,
D:To whom it may concern,

答案:ACD
2.In English letter, the heading includes the following parts except for( ).
A:The date
B:Name of the recipient
C:The address of the recipient
D:The address of the sender
3.In an apology letter, a good apology will communicate three things, they are( ).
A:Responsibility
B:Regret
C:Remedy
D:Hurt
4.For a formal email, fonts like Times New Roman and Arial will be better choices.( )
A:错 B:对 5.When writing the complaint letter, you shouldn't open with a sentence that immediately informs the reader of the nature of your complaint in order to avoid embarrassment.( )
A:对 B:错

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