第二章The floor attendant steps forward（ ）the guests.
to welcoming
welcoming
to welcome
答案:to welcome
Mr. Bellow, how do you（ ）this room?
like
think
think of
答案:like
We would like to（ ）a nap after lunch.
make
take
wake
答案:take
We always try to have rooms made up early（ ）request.
in
about
on
答案:on
Pardon, madam. I’m afraid I didn't（ ）you.
listen
catch
know
答案:follow
（ ）such a case, the hotel should certainly pay for it.
About
On
In
答案:In
We（ ）50% more for express service, but it only takes 3 hours.
cost
pay
charge
答案:charge
It is very（ ）of you to wake me up on time.
considerating
considerable
consider
答案:considerate
The room（ ）is the same as that of Room 908.
charge
ratio
price
答案:rate
This room is very quiet. I hope I will have a（ ）sleep this evening.
sound
voice
noisy
答案:sound
Hotel guests can keep his visitors overnight if there is a vacant bed in his room.
答案:错
The normal voltage inChinais 220V.
答案:对
The room attendant should change linens when making up the room for the guests.
答案:对
The room attendant should replace the toilet needs when cleaning the guest room.
答案:对
A check-out room is where the guests are checked.
答案:错
Express laundry service charges more.
答案:对
The hotel is not responsible for any damage in laundry.
答案:错
Looking after the baby for the guest is part of housekeeping work.
答案:对
It is important that complaints should be followed up.
答案:对
The room attendant of the hotel should know how to vacuum the carpet.
答案:对
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