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商务英语（西安交通大学）
- When you attend a meeting or negotiation you should wear very professionally basically（ ）, usually not very bright color.
- Which of the following is not the features of application letters?（ ）
- In the western, the most important guest should be seated at the （ ） hand of the host.
- （ ）are made up of two or more people and any profits, debts and decisions related to the business are a shared responsibility.
- It is generally best to keep letters as （ ）and （ ） as possible while still communicating the necessary information.
- In Business English,which one does not belong to functional english writing?（）
- （ ） provide the beneficiary a double assurance of payment.
- Urging establishment of L/C is to persuade the （ ） to co-operate more closely and in fact to fulfill his obligations.
- ） is a instrument that order by the drawer or maker, directing a bank to pay a sum of money at sight unconditionally to the specific person or the check holder.
- Generally speaking, adjustment letters may fall into several styles which not include? （ ）
- To effectively arrange a room for a business meeting you’ll want to consider the （ ） of the meeting and create the appropriate atmosphere and workspace for productivity.
- Which element needn’t to consider before writing a business document? （ ）
- Which one is correct in the job interview?（ ）
- When shake with people, the （ ）first .
- （ ）is the letter of credit that has not been confirmed by another bank.
- （ ）serves as both the content and channel for one’s decisions, ideas, tasks, solutions, plans, and need to belong and solidify your sense of culture and self.
- Early modern globalization is （） from modern globalization on the basis of expansionism, the method of managing global trade, and the level of information exchange.
- （ ） includes consignor’s or consignee’s code name, number of the contract or the L/C ,the port of destination and numbers of the packed goods.
- （ ） is a term people use to explain why they have failed or fear failure, and sometimes why they were victorious.
- Your leads don’t want to hear anything negative about competitors or the industry, so you should stay （ ）.
- A （） agent is a person who is legally authorized to represent a company or individual on all kinds of business.
- （ ）buys the sight draft and/or documents presented by the exporter, and then forwards the draft and documents to the opening bank for reimbursement.
- According to different acceptor, draft can be classified into:（）.
- （ ） means made when the bill is presented to the drawee and payment of a time bill is made at maturity.
- If you inviting somebody into your office for a （ ） meeting, it is always expected that you invite them to sit down first by directing them to where you want them to sit.
- Most small businesses are （ ）with the shares only available privately, for example, to family members.
- When a transaction is concluded on L/C terms, the （ ） is usually under the obligation to establish an L/C with his bank within the time limit stipulated in the sales contract.
- In the following advertisement, what rhetoric is used?（）
“No problem too large. No business too small.” - Which reason can not explain why global trade had slowed?( )
- （ ） is the sale of merchandise from a specific point ,such as malls, markets and department stores, in small quantities directly to the consumer.
- When writing a formal letter, you should （ ）.
- The （ ）is empowered to take action quickly in situations where rapid responses are needed and can also respond to routine business inquiries to reduce the workload for company officers and busy people.
- If you see an advertisement via the internet, then it is classifiedas （ ）
- Hard plastic chairs should only be used for（ ）meetings to keep employees focused and comfortable.
- Inorder to understanding your audience, you should （ ） firstly.
- A （ ）letter is written to congratulate a business associate on his or her achievement. This letter conveys your best wishes to the person who has achieved something.
- （ ） define the conditions under which the seller and buyer agree to settle the financial amount of the sales contract.
- The （ ） are to use overseas agents’ extensive knowledge of the target market, avoid the recruitment, training and payroll costs for entering an overseas market, place agents to identify and exploit opportunities and maintain more control over matters such as final price and brand image.
- Who writes the order and gives directions to another person to make a specific payment of money? （ ）.
- An importer may make a complaint because of one of the following problems：（）.
- （ ） information includes any information about the client, the property, or the transaction that is not required by law to be disclosed, but if disclosed could be used by another party to the disadvantage of the client.
- Online marketers can offer （）, greater product selection, and high efficiency rates.
- In the car, if the driver is the host then the VIP gust should sit （ ）the driver.
- The （） negotiates and concludes contracts on behalf of his principal. Although the degree of his independence from the principal varies, he is never totally independent.
- If you are meeting with a new customer, you usually start with some small talks. You can choose all the following except （ ）.
- （ ） letter is used for praising a person on his success. This letter is a great gesture to maintain personal as well as professional relationships.
- According to the date of payment, draft can be classified into:（）
- In business, seating is done by （ ） and not by gender, which of course follows the rules of business etiquette which are based on hierarchy.
- Which following is the type of carriage? （ ）
- For business negotiation, which of the following statement is true?（ ）
- （ ） is a credit that constitutes a definite undertaking of the issuing bank and can be amended or cancelled by it only on condition that all parties consented.
- The （ ） position in a meeting being held at a rectangular table is always in the center facing the door, where the person can see who is coming and going.
（） competition included in this category is anything on which the consumer might want to spend their available money.
- It is best way to receive the business card with（ ）when making presentation.
- The（ ） might be at the beginning of the report, before you introduce your data and findings, that will still be the last thing you will write.
- In （ ）, the Ministry of Industry and Information Technology as the government department regulating all telecommunications related activities, including electronic commerce.
- （ ） means an act that the drawee writes down the word “accepted”, marks the date and signs his name across the face of the bill.
United Airlines' Removal Of A Passenger
United Airlines’stock plummeted after videos of a passenger being violently dragged off an overbooked plane circulated on the internet. At first, United stood by the forceful removal of the passenger but then issued a cold apology, with the company's CEO saying, "This is an upsetting event to all of us here at United. I apologize for having to re-accommodate these customers." After intense backlash and boycott threats, United took full responsibility and made the apology that it should have made immediately after the incident: "We have committed to our customers and our employees that we are going to fix what’s broken so this never happens again."
By this point, it was too late for consumers and the public to be appeased; United's consumer perception dropped to a 10-year low following this incident and the company' handling of it. That sincere apology should have been made during the immediate aftermath of the incident.
- We will study together some knowledge about（ ）.
（ ）are also large parts of the history of globalization, and modern globalization.
- Transporting goods by container ships is （ ） for the environment.
A:black,green,red B:black,green,blue C:yellow,red,white D:black,gray,white
答案:black,gray,white
A:Conciseness B:Clearness C:Concreteness D:Correctness
AI参考:正确答案是 D:Correctness。应用信件的特点包括简洁性、清晰性和具体性，而正确性不是应用信件的特点。因此，选项D是唯一不符合应用信件特点的选项。'
A:front B:left C:right D:behind
AI参考:在西方，最重要的客人应该坐在主人的左手边。因此，选项B“left”是正确答案。在西方文化中，左边的座位通常被视为更高层次或更尊贵的地位，因此当有客人时，主人会主动将最重要的客人安排在左边。'
A:Sole trader B:Franchise C:Partnership D:Company
AI参考:正确答案是C:Partnership。合伙企业由两个或两个以上的人组成，有关生意的利润、亏损及决策都是共享的责任。所以正确答案为C，即合伙企业。A项sole trader指独自经营的人；B项franchise通常指的是特许经营权；D项company通常指法人实体。这些选项均不符合题目要求。因此，选项C合伙企业为正确答案。'
A:long,concise B:short,concise C:short,complex D:long,complex
AI参考:正确答案是B:short，concise。句子的意思是：一般来说，在传达必要信息的同时，应该尽可能地让信件简短且简明扼要。所以，正确选项是B，即“short，concise”。其他选项的意思与句子不符。'
A:Product Instructions. B:Description of the products. C:Advertisements. D:Request letters.
AI参考:正确选项是【B:Description of the products.】。Business English中不属于功能英语写作的是产品描述（Description of the products）。在商务英语中，常见的功能英语写作包括产品说明书（Product Instructions）、广告（Advertisements）、请求信（Request letters）等。这些写作类型都是为了完成特定的商务任务，如告知产品信息、推广产品、寻求合作等。而产品描述主要是对产品进行详细的说明，不属于商务英语中的功能英语写作。'
A:Revocable L/C B:Irrevocable L/C C:Confirmed L/C D:Unconfirmed L/C
AI参考:正确答案是【B:Irrevocable L/C 】。\r根据题意，需要提供一个双重付款保证，而不可撤销信用证（Irrevocable L/C）提供受益人有双重保证，可以取消、更改或废止是不可行的，而且银行承诺过必须对这张信用证承担责任。所以正确答案为B选项。'
A:winner B:seller C:loser D:buyer
AI参考:答案为D：buyer前半句的意思是通过敦促建立信用证（urging establishment of L/C），来说服买家合作更加密切并实际履行自己的义务，故选项D是正确答案。A.winner指的是获胜者；B.seller指的是卖家；C.loser指的是失败者；不符合上下文，因此，选择D作为答案。'
A:cheque B:promissory note C:futures D:draft
AI参考:正确答案是D：draft。根据题干中的描述，这是一个由出票人或制作者出具的票据，指示银行无条件地立即向特定的人或支票持有人支付一定金额的文书。根据选项中的词汇，只有D选项draft符合这个描述，因此D是正确答案。A选项cheque是支票的意思，B选项promissory note是借条或借据的意思，C选项futures是期货交易的意思。因此，根据题干中描述的语境，应该选择D选项draft。'
AI参考:空白的选项应该是“D. Recommendation letter”。因为调整信函可以有几种不同的风格，但不会包括推荐信。所以，这个问题的正确答案是“D. Recommendation letter”。'
A:place B:figure C:function D:date
AI参考:正确选项是C:function。在句子中，提到了“有效安排会议室用于商务会议”，所以需要考虑会议的功能，并创造适合生产力的氛围和工作空间。因此，选项C“function”最符合语境。其他选项中，place指地点，figure指数字或形状，date指日期，都不符合句子的意思。'
A:the purpose B:the audience C:voice and tone D:weather
答案:Close the door with cautionAI参考:正确选项是：D:weather。在撰写商务文档之前，需要考虑的因素包括目的、受众、语调和语气等，而天气并不属于其中需要考虑的因素。因此，答案为D。'
A:Close the door with caution. B:lean back in your chair. C:Fold your arms. D:Cross your legs.
AI参考:正确选项是【C:Fold your arms.】。在面试中，正确的坐姿应该是保持身体挺直，双手自然放在膝盖上，或者放在椅子扶手上。选项A和D都是不礼貌的行为，选项B则可能表现出你对面试的不尊重。因此，正确的答案是C，即双臂交叉，表示你正在认真倾听面试官的问题，并准备回答。这是一种比较恰当的面试坐姿。'
A:prettiest B:handsome C:youngest D:oldest
AI参考:正确选项是B:handsome。解释：当与他人握手时，应该首先展现出自己的外表。选项A中的“prettiest”意为“最漂亮的”，不符合语境；选项C中的“youngest”意为“最年轻的”，也与握手无关；选项D中的“oldest”意为“最年长的”，更不符合常识。只有选项B中的“handsome”意为“英俊的、帅气的”，与握手有直接关系，表示要展现出自己外表的吸引力，使人印象深刻。因此，B是正确答案。'
A:Confirmed L/C B:Irrevocable L/C C:Unconfirmed L/C D:Revocable L/C
AI参考:正确答案是D：Revocable L/C。Revocable L/C 是可撤销信用证，即未被另一家银行确认的信用证，其他选项的意思分别是：Confirmed L/C 是已确认的信用证；Irrevocable L/C 是不可撤销信用证；Unconfirmed L/C 是未确认的信用证。根据题目中的描述，故选D。'
A:Presentation B:Service C:Communication D:Quality
AI参考:正确选项是 C:Communication。\r原文中提到“communication serves as both the content and channel for one’s decisions, ideas, tasks, solutions, plans, and need to belong and solidify your sense of culture and self”，意思是“沟通既是决策、想法、任务、解决方案、计划以及归属感的内容和渠道，也可以巩固你对文化和自我的认知。”因此，正确选项是C，即“沟通”。'
A:similar B:distinguished C:familiar D:identical
AI参考:正确选项是A：similar。句子中提到“早期现代全球化是在扩张主义、管理全球贸易的方法和信息交流水平的基础上与现代全球化相似的”，因此选项A“similar”（相似的）符合语境。选项B“distinguished”（区分）和C“familiar”（熟悉的）与句子意思不符，选项D“identical”（完全相同）则过于绝对，不符合句子的语境。'
A:Directive marks B:Transport marks C:warning marks D:Other marks
答案:
A:Negotiation B:Consult C:Cooperation D:Competition
答案:对AI参考:正确答案是D:Competition。根据题目中的描述，人们用竞争这个术语来解释自己为什么失败或害怕失败，有时候也能解释自己为什么胜利。因此，选项D“竞争”符合题意。其他选项A谈判、B咨询、C合作都与题目描述不符。'
A:negative B:smart C:positive D:foolish
答案:POSITIVE
A:exclusive B:special C:sole D:general
A:Opening/issuing bank B:Advising/notifying bank C:Negotiating bank D:Paying bank
A:documentary bill and trader’s acceptance bill B:banker’s acceptance bill and cleanbill C:documentary bill and cleanbill D:trader’s acceptance bill and banker’s acceptance bill
A:Presentment/Presentation B:Payment C:Issue D:Acceptance
A:class B:team C:one-to-one D:group
AI参考:正确选项是C:one-to-one。解释：在句子中提到如果你邀请某人进入你的办公室参加一对一的会议，那么通常会期望你首先邀请他们坐下，并通过指示他们到你想让他们坐的地方来做到这一点。因此，one-to-one会议是指两个或更多的人之间的单独会面或交流，而不是其他选项中的class、team或group。因此，C选项是正确答案。'
A:limited liability partnerships B:workers co-operatives C:public limited companie D:private limited companie
A:loser B:winner C:seller D:buyer
AI参考:正确选项是【D:buyer 】。在根据销售合同进行交易时，通常是由买方有义务在规定的期限内与他的银行设立信用证（L/C）。因此，选项D中的“buyer”符合题意。选项A的“loser”和选项B的“winner”都与交易的双方无关，选项C的“seller”则指的是卖方，与题干中的“buyer”不一致。'
A:Repetition B:Rhyme C:Metaphor D:Contrast
AI参考:正确选项是【A:Repetition】在以下广告中使用的修辞手法是重复（Repetition），通过多次重复“No problem too large. No business too small.”这句话，强调该公司的服务可以应对任何问题，不论大小业务都可以处理，以此吸引客户。Rhyme（押韵）、Metaphor（比喻）和Contrast（对比）在此广告中并未明显使用。'
A:The 2008 financial crisis slowed trade and growth. B:Countries opposed more protectionist measures. C:The Soviet Union collapsed in the 1990s. D:China joined the World Trade Organization in 2001.
A:Wholesale B:Retail C:underwrite D:Consignment
AI参考:正确答案是 B：Retail。\r零售是从特定地点如商场、市场和百货公司等，直接向消费者销售少量商品。因此，答案为B。其他选项的意思分别是：批发是指从制造商、批发商或生产者处购买大量商品并将其转售给其他销售商或最终消费者；承保是指保险公司通过向被保险人收取保费的方式换取对其风险的承保，这是保险行业的特有活动；委托是指生产者委托中间商在销售环节代为销售货物。这些选项都不符合题目中“零售”的含义。'
A:state the reason for your letter B:use the appropriate letter format C:enter the salutation D:delay
A:litigation B:agent C:arbitration D:argument
AI参考:正确选项是【B:agent】。根据句子意思，代理被授权在需要快速反应的情况下迅速采取行动，也可以回应日常业务咨询，以减轻公司官员和忙碌人士的工作负担。因此，选项B代理符合句意。选项A诉讼、C仲裁、D争端均与句子意思不符。'
A:online advertising B:guerrilla advertising C:broadcast advertising D:print advertising
A:lasting B:long C:forever D:short
A:identify a target customer B:describe your target customer C:identify the competition D:develop a strategy
AI参考:A. A congratulatory根据上下文，这封信是为了向商业伙伴祝贺他或她的成就而写的，因此选项A“congratulatory”符合语境，表示祝贺的意思。选项B“letter”是无关选项，选项C“letter is written”也是无关选项，选项D“business associate”虽然与上下文有关，但并不是正确答案。因此，正确答案是A。'
A:Time of payment B:Methods of payment C:Terms of payment D:Place of payment
A:minor advantages B:main advantages C:main disadvantages D:minor disadvantages
AI参考:正确选项是【B:main advantages】。原文中提到海外代理商对目标市场的广泛了解可以避免进入海外市场时需要招聘、培训和支付工资的成本，同时还能够通过代理商发现和利用机会，对最终价格和品牌形象等重要问题保持更多的控制。这些都是主要优势，因此选项B“主要优势”是正确答案。选项A“次要优势”与原文不符，选项C“主要缺点”和选项D“次要缺点”都与原文内容不符。'
A:Payee B:Drawer C:Drawee D:payer
A:The wrong goods may have been sent． B:The delivery is not mixed up． C:The quality make the importer satisfactory． D:The delivery without delay．
A:Confidential B:Public C:Management D:Financial
AI参考:正确选项是【A:Confidential】。根据题目中的描述，该信息包括任何非法律规定必须披露的关于客户、财产或交易的信息，但一旦披露，可能会被其他方用于不利于客户的用途。因此，可以判断该信息是机密的、保密的，选项A“Confidential”（机密）符合题意。其他选项B“Public”（公共的）、C“Management”（管理）和D“Financial”（财务的）都不符合题意。'
A:lower prices,greater product selection, and high efficiency rates B:lower prices,smaller product selection, and high efficiency rates C:higher prices,greater product selection, and high efficiency rates D:lower prices,greater product selection, and low efficiency rates
A:behind B:front C:beside D:opposite
AI参考:正确选项是【A:behind】。在车内，如果司机是主人，那么VIP客人应该坐在司机的后面。所以选项A“behind”是正确的答案。选项B“front”表示前面，不合适；选项C“beside”表示旁边，也不合适；选项D“opposite”表示相反的方向，更不合适。'
A:salesman B:beneficiary C:commercial agent D:broker
A:How much do you earn a year? B:Do you like this city? C:It’s so hot today, isn’t it? D:What do you think of the weather here?
AI参考:正确选项是【C:It’s so hot today, isn’t it?】在会见新客户时，通常会先进行一些寒暄，如询问对方喜欢这座城市吗、对这里的天气如何等等。而选项C中的“今天天气很热，不是吗？”属于寒暄的一种，与会见新客户无关，因此不符合场景。所以，在所有选项中，只有选项C是不符合这个场景的。'
A:An apology B:An invitation C:A congratulation D:A thanks
AI参考:正确选项是 C:A congratulation根据句意，字母通常用于赞扬一个人的成功，这封信是一个维护个人和专业关系的伟大姿态。因此，选项C“祝贺”最符合句意。选项A、B、D都不符合句意。'
A:banker’s draft and trade draft B:sight bill and trade draft C:demand draft and banker’s draft D:sight bill and usance bill
A:height B:weight C:age D:rank
A:sea transport B:combined transport C:rail transport D:road transport
AI参考:正确选项是D:road transport题目中提到的选项分别是海运（sea transport）、综合运输（combined transport）、铁路运输（rail transport）和公路运输（road transport）。根据常识和题干描述，这里应该是问哪种运输方式是车运，因此选项D公路运输是最符合题意的答案。'
A:Negotiation is a passive process of giving and taking. B:Negotiation is a passive process of taking. C:Negotiation is a voluntary process of giving and taking. D:Negotiation is a voluntary process of giving.
A:Sight L/C B:Revocable L/C C:Time L/C D:Irrevocable L/C
AI参考:正确答案是D：Irrevocable L/C（不可撤销信用证）。根据上下文，该题考查信用证的类型，选项中只有D项“不可撤销信用证”符合题意，其他选项均与文意不符。因此，答案为D。'
A:ordinary B:unimportant C:power D:common
A:Minimum B:Budget C:Narrowest D:Most useless
A:the right or left hand B:the left hand C:the right hand D:both hands
AI参考:正确选项是【C:the right hand】。在商务场合中，通常使用右手来接受名片，这是一种常见的礼仪。因此，选项C“右手”是正确的答案。选项A和D都是双手接受名片，不太符合商务礼仪。选项B虽然也是使用左手，但是这并不是一种正式的礼仪方式，因此不是最佳选择。'
A:data B:summary C:context D:metric
AI参考:正确选项是【B:summary】。根据上下文，句子中提到“在介绍数据和发现之前，可能在报告的开头，这个总结将成为你最后要写的内容”，因此可以得出结论，答案为B，即summary。其他选项在上下文中没有明显的关联性。'
A:UK B:Ind C:China D:Australia
AI参考:正确选项是C：China。根据问题描述，需要填入一个国家名称，该国家是政府机构，负责监管包括电子商务在内的所有电信相关活动。选项A UK（英国）和选项D Australia（澳大利亚）都不符合描述，因为它们都不是政府机构。选项B Ind（印度）虽然也是一个国家，但它也不符合题意。只有选项C China（中国）符合描述，因为中国是政府机构监管电子商务的国家之一。'
A:Issue B:Presentment/Presentation C:Acceptance D:Payment
AI参考:正确选项是C:Acceptance。根据上下文，该问题是在询问票据的承兑行为，即汇票付款人接受汇票并签署承兑的行为。选项中，只有C选项“Acceptance”符合承兑的含义，表示付款人同意接受汇票并在票据上签署承兑字样。其他选项与问题描述不符。'
AI参考:The correct answer is C.原文中提到，在事件发生后，联合航空立即采取了行动，承担了全部责任并道歉，表示将修复问题，以避免再次发生类似事件。因此，选项C“立即采取行动并承担责任”最符合原文的意思。原文中提到“United took full responsibility and made the apology that it should have made immediately after the incident”，表明联合航空应该立即道歉，但却拖延了时间，导致消费者和公众对其感到不满。因此，正确答案是C。'
A:recruitment B:starting a business C:Company benefits D:business code/protocol
A:Diplomacy B:Conflicts C:Culture D:Economic
A:better B:preferable C:worse D:harmful
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