第四章单元测试
- What should you say when you can't understand the guests?（ ）
- What's the meaning of "tap water"?（ ）
- What should concierges say when guests ask "Where can I exercise or run?" （ ）
- What should concierges say when guests enter the hotel？（ ）
- I’ll put your suitcase here on the （ ）.
- Let's take the （ ） up to the 11th floor.
- I'll show you to the Front Desk. （ ）, please.
- When the concierge answers the phone, he should say “（ ）”.
- How many （ ） of luggage do you want to keep in here, Sir?
- Whose job is to welcome guests at the hotel entrance? （ ）
A:Sorry. Repeat, please. B:You speak too fast. C:speak louder. D:Speak slowly.
答案:Sorry. Repeat, please.
A:脏水 B:净化水 C:矿泉水 D:自来水
A:You can exercise in your room. B:There's a park near here and it's nice to run there. C:Sorry. I don't know. D:Sorry. You can't run in the hotel.
A:Hello, sir. B:Morning, sir. C:Hi, friends. D:"Welcome to our hotel! Is there anything I can assist you with?"
A:bed B:sofa C:table D:suitcase stand
A:elevator B:plane C:taxi D:Seat
A:Go B:This way C:Follow D:Come
A:Good afternoon. Concierge. What can I do for you? B:Good morning. ABC Hotel. How may I help you? C:Hold the line, please. D:Hello, hello. Receptionist.
A:pieces B:numbers C:bags D:parts
A:Bellman B:Hotel Representative C:Receptionist D:Doorman
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