第一章测试1.Productivity is expressed as: （ ）.
A:output plus input B:output divided by input C:output times input D:input divided by output E:output minus input
答案:B
2.Which of the following is not a factor that affects productivity? （ ）.
A:standardizing processes B:computer viruses C:use of the Internet D:wireless cellular phones E:design of the workspace
答案:D
3.For an organization to grow its market share, it must: （ ）.
A:lower prices B:advertise using multimedia C:exceed minimum standards of acceptability for its products or services D:broaden its mission statement E:establish an internet website
答案:C
4.Which of the following activities is not a direct responsibility of operations management? （ ）.
A:Determining the exact mix of products and services that customers will want B:Planning & controlling the operations C:Developing an operations strategy for the operation D:Designing the operations products , services & process
答案:A
5.The hierarchy and sequence of planning and decision-making is: mission, organizational strategy, tactics, and operational decisions. （ ）
A:错 B:对
答案:B
温馨提示支付 ￥3.00 元后可查看付费内容,请先翻页预览!
