第二章测试1."Quality is defined by the customer" is______ ( ).
A:A manufacturing-based definition of quality B:A product-based definition of quality C:A user-based definition of quality D:An unrealistic definition of quality
答案:C
2.______________ is about supplying customers with what they want when they want it. ( )
A:JAT B:JIT C:JUT D:HET
答案:B
3.The aim of Six Sigma initiative is to______ ( ).
A:none of the above B:improve quality C:reduce cost D:both [A] and [B]
答案:D
4.Six Sigma strategies seek to improve the quality of the output of a process by ( ).
A:minimizing variability in manufacturing B:all of the above C:identifying the causes of defects D:removing the causes of defects
答案:B
5.Which kind of defect can be called as minor defect? ( ).
A:None of the above B:both [A] and [B] C:The cost of repairing the defect is less D:Which does not reduce the usability of the product for its intended use
答案:D
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