第十一章单元测试
  1. A public is any group that has an actual or potential interest in or impact on a company's ability to achieve its objectives.

  2. A:对 B:错
    答案:对
  3. Sales promotion may damage brand image.

  4. A:错 B:对
  5. Database marketing is ideal when a company does not have direct contact with its customers.

  6. A:错 B:对
  7. Implication questions ask about the consequences of a buyer's problems, difficulties, or dissatisfactions.

  8. A:对 B:错
  9. Which of the following elements of the marketing communications mix involves a variety of short-term incentives to encourage trial or purchase of a product or service?

  10. A:sales promotion B:advertising C:personal selling D:direct marketing
  11. An advertising ________ is a specific communications task and achievement level to be accomplished with a specific audience in a specific period of time.

  12. A:channel B:medium C:budget D:objective
  13. ________ is a marketing communications tool that includes a variety of programs to promote or protect a company's image or individual products.

  14. A:Public relations B:Sales promotion C:Advertising D:Personal selling
  15. Which of the following is a form of mass communications channel?

  16. A:word-of-mouth marketing B:personal selling C:interactive marketing D:public relations
  17. A salesperson who relies on creative methods for selling a company's tangible or intangible offerings is called a(n) ________.

  18. A:demand creator B:solution vendor C:missionary D:order taker
  19. Reinforcement advertising aims to stimulate repeat purchase of products and services.

  20. A:错 B:对
  21. Sales promotions in markets of high brand similarity can produce a high sales response in the short run but little permanent gain in brand preference over the longer term.

  22. A:对 B:错
  23. Direct mail permits target market selectivity and allows early testing and response measurement.

  24. A:对 B:错
  25. Although it varies with product category, price, and the nature of the offering, in general, average response rates for e-mails is higher than order-response rates for letter-sized direct mail.

  26. A:对 B:错
  27. Which of the following beloing to sales promotion?

  28. A:Coupons B:Free gifts C:Free Trials D:Prizes

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