第二章单元测试
  1. What should the room attendant do when the luggage arrived at the floor before the team gusts live in the rooms:



  2. A:Check the luggage


    B:Check the room numbers and deliver the luggage one by one


    C:Take the luggage to a safety place


    D:Open the doors



    答案:Check the room numbers and deliver the luggage one by one



  3.  Which is not in the same class of word with ”towel rack”:



  4. A:Bathtub


    B:Sofa


    C:Toilet


    D:Washing basin



    答案:Sofa



  5. What should the room attendant say when knock on the guest’s door:



  6. A:Housekeeping. May I come in?


    B:I’m room attendant.


    C:Is there anybody inside?


    D:Housekeeping.



    答案:Housekeeping. May I come in?



  7. Which is NOT included in the personal laundry service for the guests:



  8. A:Replacement


    B:Pressing and ironing 


    C:Shoe shining


    D:Laundry



    答案:Replacement



  9. What personalized housekeeping service can help the guests who is afraid of oversleeping:



  10. A:laundry service


    B:morning call service


    C:room service


    D:turn-down service



    答案:morning call service



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