酒店服务英语章节测试课后答案2024秋

第四章单元测试

1. ____ and ____staff of international standard ensure you the best service


A:

Elegant

B:

Professional

C:

Cool

D:

Warm


答案:

Elegant

###

Cool



2. The international convention center is equipped with e-vote and ( )system.

A:video B:computer C:e-record D:theatre
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3. ----Good morning,Shangri-la Hotel,convention service center.Lin Hong speaking.How may I help you?-----This is Jeremy Carter from C&A Company.I'd like to reserve a( )in you hotel.

A:seminar B:seat C:convention hall D:cocktail party
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4. Do you have any special demands about the table decorations? We need some( ) on the head table and the reception desk.

A:coffee B:pen C:water D:fresh flowers
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5. We just finished a workshop in your hotel,and I want to return the(  )equipment.


A:

fresh

B:

VIP

C:

heavy

D:

rental

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6. The service procedure is begun with the registration of guest.

A:True B:False
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7. At the third floor of Shijiazhuang hotel, is the east hall.

A:False B:True
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8. As you using the second floor to launch exhibition, you can use the first floor to hold a seminar or banquet.

A:True B:False
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9. I plan to            the exhibition next year.


A:

take part in

B:

visit

C:

have

D:

inform

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10. We plan to provide some free and for the visitors

A:coffee&water B:snacks and mineral water C:paper&pen D:knife&fork
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