第四章单元测试
- People will avoid ( ) in lineups or elevators because they feel insecure about other people in their personal space.
- When meeting someone, you should make ( ) seconds of eye contact, and 4-5 seconds at a time during conversation.
- When in conversation, a good amount of personal space would be ( ).
- Signals that someone is “strong and confident” are ( ).
- Over half of how we communicate is through body language.（ ）
- A message will seem insincere if the verbal and non-verbal messages inconsistent. （ ）
- A line cook's main responsibility is to prepare salads and desserts.（ ）
- A simple technique to improve eye contact is to look into a person's eyes long enough to notice what color they are.（ ）
- A good handshake means hands connect web to web, is firm but not too strong, goes in an up down motion lasting 3-4 seconds, all while making eye contact. （ ）
- Touch is the least powerful form of non-verbal communication.（ ）
A:Shaking hands
B:Talking
C:Eye contact
D:Touching
答案:Eye contact
A:2-3
B:1-2
C:4-5
D:3-4
A:1.5 Meters
B:2 Feet
C:5 Feet
D:Arms length
A:Solid eye contact with “smiling” face
B:Using purposeful and deliberate gestures with hands and arms
C:Standing tall with shoulders back
D:Slow, clear speech with a lower tone of voice
A:对 B:错
A:错 B:对
A:错 B:对
A:错 B:对
A:对 B:错
A:错 B:对
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