第十三章单元测试
  1. Anything( ) I can do for you?

  2. A:on B:else C:for D:in
    答案:else
  3. I’ll send them to your room( ).

  4. A:always B:all the time C:just now D:at once
  5. I’ll ( ) right back.

  6. A:am B:been C:be D:being
  7. I’m sorry to ( ) that.

  8. A:up B:happen C:hear D:in
  9. What( )of service do you require?

  10. A:rate B:type C:time D:check
  11. It will be our ( ) to offer services to you.

  12. A:pleasant B:nice C:wait D:pleasure
  13. In most hotels, shoe shining service is offered by F & B Department. ( )

  14. A:错 B:对
  15. Butler service is offered by Housekeeping Department. ( )

  16. A:对 B:错
  17. If there is some emergencies, we should call the police first. ( )

  18. A:对 B:错
  19. We should try our best to meet the guests’ need in a hotel. ( )

  20. A:对 B:错

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