第六章单元测试
  1. 1. According to the AIDA model, ______.

  2. A:the number of prospective customers increases step by step B:some customers would jump over some steps to make a purchase C:marketing messages need to motivate customers to buy D:marketing efforts should be tailored for different stages in the customer journey
    答案:marketing efforts should be tailored for different stages in the customer journey
  3. 2. To maintain customer interest, marketing messages need to ______.

  4. A:deliver the most important benefits of a product B:introduce the detailed features of a product C:give customers hands-on experience about a product D:provide entertaining content about a product
  5. 3. Applying the AIDA model in the planning of marketing activities is about _______.

  6. A:selecting a stage to focus these activities on B:deciding on the time to put out these activities C:creating a marketing sequence D:mapping out the thoughts of consumers
  7. 4. _______ is the first step in the AIDA buyer’s journey.

  8. A:Action B:Availability C:Autonomy D:Attention
  9. 5. Which of the following is NOT what marketers at the attention stage should focus on?

  10. A:Letting customers know that they need a product B:Motivating customers to buy C:Informing customers that the company exists D:Raising customer awareness of the product
  11. 6. Helping consumers develop interest is about _______.

  12. A:encouraging consumers to own the product B:letting consumers know about the product C:giving consumers reasons to want to research further into the company’s offer D:Inviting consumers to use their own resources to look into the offer
  13. 7. Marketing activities at the desire stage aim to _______.

  14. A:persuade customers to actually buy the product B:drive customers to develop a willingness and tendency to buy the product C:let customers feel that they like the product D:ask customers to notice particular features of the product
  15. 8. Which of the following is NOT a way to stimulate customer desire for a product?

  16. A:Telling customers that the product could solve their problems. B:Answering possible objections from customers. C:Giving customers reassurance about the effectiveness of the product. D:Persuading customers that the product would affect them positively.
  17. 9. Which is of the following is false about testimonials?

  18. A:Testimonials are insider opinions. B:Testimonials can give customers reassurance. C:Testimonials are statements that recommend a product as worthy and desirable. D:Testimonials can be written or spoken.
  19. 10. A call to action is an instruction to the audience to _______.

  20. A:demonstrate the features of a product B:encourage them to buy a product C:prompt an immediate response D:get an offer

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