酒店英语（海南联盟）答案2023

第二章测试

1.

What should the room attendant do when the luggage arrived at the floor before the team gusts live in the rooms:

A:Check the room numbers and deliver the luggage one by one

B:Take the luggage to a safety place

C:Open the doors

D:Check the luggage

答案:A
2.

 Which is not in the same class of word with ”towel rack”:

A:Washing basin

B:Sofa

C:Bathtub

D:Toilet

答案:B
3.

What should the room attendant say when knock on the guest’s door:

A:Is there anybody inside?

B:Housekeeping.

C:I’m room attendant.

D:Housekeeping. May I come in?

答案:D
4.

Which is NOT included in the personal laundry service for the guests:

A:Laundry

B:Replacement

C:Shoe shining

D:Pressing and ironing 

答案:B
5.

What personalized housekeeping service can help the guests who is afraid of oversleeping:

A:morning call service

B:laundry service

C:room service

D:turn-down service

答案:A