酒店英语（海南联盟）答案2023

第五章测试

1.

The following are the common machines in a business center EXCEPT:

A:photocopier

B:fax machine

C:drying machine

D:printer

答案:C
2.

Who is the most important role in convention service?

A:A kitchen manager

B:A convention manager

C:A keynoter

D:A subordinate manager

答案:B
3.

Which is inappropriate for a professional convention staff to do?

A:Have friendly and direct eye-contact with meeting delegates

B:Have proper body language and smile to welcome guests

C:Talk about politics and religious belief to know the guests’ culture

D:Keep a neat, well-groomed appearance

答案:C
4.

Who are supposed to assist the guests to finish the Deposit Form or Valuables Deposit Form?

A:The staff in the business center

B:The clerks in the left-luggage office

C:The staff in the lost and found department

D:The clerks in the front desk

答案:B
5.

The main service offered by exhibition center usually includes:

A:Book an exhibition

B:All of the above

C:Discuss something about the exhibition

D:Serve during the exhibition

答案:B