商务英语案例分析答案2023

第二章测试

1.1. According to Maslow’s theory, the needs of ________ are the most basic needs of human being.
A:biology and physiology B:esteem C:safety D:self-actualization
答案:A
2.2. When all of the physiological needs are met, people tend to become concerned with ________.
A:sel-acutalization needs B:esteem needs C:social needs D:safety needs 3.3. “Catherine is well recognized by her peers for being creative and has recently promoted to a higher position, and she feels satisfied with her responsibility and role.” This example shows that Catherine has well fulfilled her ________ needs.
A:biological and physiological B:esteem C:social D:belonging and love 4.4. The order of Maslow’s Hierarchy of Needs, from bottom to top is: ________.
A:Safety, Esteem, Social, Self-actualization, Physiological B:Safety, Physiological, Esteem, Social, Self-actualization C:Physiological, Social, Safety, Esteem, Self-Actualization D:Physiological, Safety, Social, Esteem, Self-Actualization 5.5. Which of the following can possibly satisfy the needs of safety, according to Maslow’s theory?
A:Free lunches. B:Reasonable wages. C:Retirement benefits. D:Travel bonuses. 6.6. What should a company do if it wants to motivate employees by meeting their esteem needs?
A:Offer training and higher job titles. B:Create comfortable working environment. C:Buy life insurance for them. D:Organize team-based projects. 7.7. Which of the following statements is true in Maslow’s motivation theory.
A:(D) People move up to seek satisfaction at a higher level even the basic needs have not met yet. B:The order of the hierarchy of needs is not fixed. C:Effective leaders should adapt to the changing needs in different settings. D:Food, shelter and wages fall into the category of safety needs. 8.8. Which of the following is NOT the satisfaction of self-actualization needs in terms of management?
A:Develop career potential. B:Offer challenging jobs. C:Give self-improvement training. D:Arrange after-work get-togethers. 9.9. One employee becomes depressed and lonely, and feels isolated from group activities and social events. According to Maslow, which category of needs has not been fulfilled?
A:Safety needs. B:Social needs. C:Physiological needs. D:Esteem needs. 10.10. Esteem needs, displayed at the ________ layer in Maslow's hierarchy, are the need for appreciation and respect.
A:third B:second C:fourth D:first